Mental Health and Well-being Resources

These resources are available to all BUMG members.

Behavioral and Mental Health Support

  1.  Telehealth: Well Connection:  Telehealth is covered under both BU Health Plans. 

  2. BU Employee Resources for Clinicians:  Boston University’s Faculty & Staff Assistance Office ( helped clinicians cope with adverse outcomes, burnout and the stressors associated with working in academic medicine for many years. Their licensed behavioral health providers are using a HIPAA compliant zoom platform for free and confidential counseling, consultation and referral services available to BU faculty, staff and their family members. They are also offering virtual support groups and workshops, some specifically for clinicians coping with the Covid-19 pandemic. For more information, see their website or call 617-353-5381.

  3. 24/7 Real-time Psychological First Aid Support:  Page 5804 or call the BMC operator (617-638-8000and enter 0 and ask to page 5804) and an on-call licensed clinician who understands the hospital environment will call you back within 30 minutes.  You can also email COVID19BehavioralHealthSupport@bmc.orgto schedule a time to speak with someone by phone or Zoom.

  4. Pause a Moment (PAM): a free web-based well-being platform designed by Stanford psychologists and healthcare workers in response to the pandemic. PAM provides healthcare workers with brief, personalized tools to help with stress and stress injury symptoms. You can use PAM privately and confidentially. None of your personal information will be shared with anyone. A tool or exercise can be as short as one minute. More information is available in this video. Registration is optional, but please consider. BUMG Registration Code: 951. Click here to get started.

  5. BMC BIPOC Mental Health Resources: Click here to find resources specific to support BIPOC mental health.

  6. Chaplain on Demand:  As members of the hospital’s interdisciplinary team, Chaplains are trained to respond to your spiritual, emotional, and religious needs. Call 617-414-4299to speak with a member of Chaplaincy Services.

     Well-being Resources and Programs

    1. BMC Employee Resilience Team:  The Employee Resilience Team is available to speak to individuals and teams and provide support related to stress management, anxiety, work conflicts, and traumatic events and situations. They can be reached at

    2. The Working Well Clinic has established an email address ( for staff questions related to your health and safety such as travel, exposure, and staying home/self-isolation or when to return to work.

    3. Headspace: Headspace can be used as a personal guide towards less stress, more focus, and better sleep. With guided exercises and structured courses, Headspace will help you start your day motivated and end your day grounded. To join Headspace, click here.

    4. RestoreResilience: RestoreResilience helps people learn ways to manage stress, cultivate positivity, and sleep more soundly through expert coaching and a mobile app.  Additionally, RestoreResilience members also have access to “Restore TV” sessions – covering nutrition, exercise, sleep, and stress so you’ll always be able to find something that’s relevant to your personal health and wellbeing journey.  Get started by visiting their website.

    5. BU Employee Wellness provides faculty and staff with free resources and programming to help enhance their overall wellbeing.  Regular programming includes Healthy Cooking Demonstrations and Nutrition Workshops with the Sargent Choice Nutrition Center, Virtual Retirement Plan Help Desk Sessions with Fidelity, Live Remote Activity Breaks with the Fitness and Recreation Center, Mindfulness and Mental Health workshops with the Faculty Staff Assistance Office, an annual campus-wide Activity Challenge, and more!  Visit the website to learn more.