News
Ongoing Thursday Morning BUMC Computer Patching
Every Thursday morning from 2 a.m. – 6 a.m., all BUMC Computers configured for Standard Patching will be rebooted to perform updates on Windows, Mac OS X, Microsoft Office, Adobe, Java and other software applications. Please leave your computer on Wednesday nights so patching can occur. Make sure you save any... More
Welcome (back) Brian Gerdon!
Please join us in welcoming back Brian Gerdon to the BUMC IT team. Brian started off as a student employee years ago. When he graduated BU he worked as a full time staff member in the networking group under Graham Ward. Brian receved several promotions in his time at BU eventually becoming the Manager of Networking... More
BUMC Computer Maintenance Overnight on February 13th
On Thursday, February 14th from 2 a.m. – 6 a.m. all BUMC Desktops set for Standard Patching will be rebooted to perform updates on Windows, Mac OS X, Microsoft Office, and various third-party software. For a complete listing of the patches applied, see the Patch Listing... More
BUMC IT offers Qualtrics training
BUMC Information Technology is excited to offer instructor lead training for Qualtrics Online Survey Software. BUMC staff and faculty can choose from class at 2-3pm or 3:15-4:15pm, Wednesday February 13th. Training will take place in L213 at the School of Medicine, 72 E. Concord St. Qualtrics Survey Software is a... More
Welcome, Eran!
Earlier this month Eran Spira joined our team at BUMC IT as Client Support Specialist. Eran was a student employee at Berklee Student Computer Support Center where he provided Level 1 & 2 support on a wide variety of issues on Apple devices. Prior to that he worked for several years... More
It’s the most wonderful time of the year (for cyber criminals, too)
This time of year is wonderful. People are thinking of others a little more and reaching out to them again if they haven’t talked in a while. Unfortunately, as with any other time when behavior can be predicted, the bad guys are working overtime to try to take advantage of... More
Welcome, Zoë!
BUMC IT Client Services is proud to welcome Zoë Hayden as our new Computer Support Specialist. Zoë is a recent Emerson College graduate with a BFA in writing, literature and publishing. While at Emerson, Zoë worked at the Emerson IT Help Desk as Student Manager, assisting faculty, staff, and students... More
Participate in IT Strategic Planning Discussion
BU Information Services & Technology is committed to providing best-in-class IT services to support outstanding education, preeminent research, vibrant campus life and effective administration. IS&T strives to be a leader within BU and among peers in technology service quality and agility, founded on best practices and innovation. In support of this... More
Welcome, Ryan!
We are please to announce that Ryan Turcotte joined the Client Services team as our newest Computer Support Specialist on Monday, October 22nd, 2012. Ryan is a '10 graduate of Amherst College where he received his B.A in Computer Science. During his undergrad days Ryan was a student worker in the... More
McAfee Update to BUMC computers
When will this change happen? Monday 10/29 through Friday 11/2 *Due to Hurricane Sandy this update will only take place Tuesday 10/30 through Friday 11/2 What is changing? McAfee is being upgraded from an unmanaged installation to a managed installation using McAfee ePolicy Orchestrator (ePO) If you do not have McAfee installed it will not... More
