BUMC IT switching to Internal Service Requests for payments

October 28th, 2015 in News.

Starting November 1st 2015, BUMC IT will switch to using Internal Service Requests (ISR) via BUWorks as a form of payment for BUMC IT services that include SAS, Freezer Pro, and Adobe Connect. Department Admins who have access to ISR’s should be able to see the Provider BUMC Information Technology... More

Upcoming Network Maintenance – Oct. 25th, 2015

October 21st, 2015 in Featured, News, Service Outage.

The BUMC Office of Information Technology Networks Group will be performing network maintenance starting at 12:00AM and ending at 8:00AM on Sunday, October 25th. During this time, please expect all wired and wireless network services in the locations listed below to be unavailable. 72 East Concord Street – This includes the BUMC... More

BU (802.1x) Wireless Network Connectivity Issues

September 18th, 2015 in Featured, News.

Due to a recent change in our wireless servers some of our users are experiencing a connectivity issue when using/or connecting to the BU(802.1x) Wireless Network. In order to correct this issue, users will have to remove and re-add the BU(802.1x) wireless network manually. Below you will find instructions on... More

SAS Renewals Begin for 2015-2016

August 18th, 2015 in Featured, News.

SAS renewals have begun for the 2015-2016 school year. SAS users who need to download or renew SAS for 2015-2016 should put in a request at our SAS webpage. Renewal files for SAS 9.1.3, 9.2, 9.3, and 9.4 are available. Downloads for SAS 9.1.3 and 9.3, 9.4 Lite are available. The installer... More

Changes in how some access the “Y” Drive

June 5th, 2015 in Featured, News.

On Tuesday June 30 we will change the way some people access the BUMC file server (the "Y" drive).  If you currently access the "Y" drive using the path that begins with \\\bumc\ on a PC or smb:// on a MAC, you will need to correct the way you connect to... More

BUMC IT Welcomes Yoal Peguero

March 9th, 2015 in New Hire, News.

Yoal Peguero joined BUMC IT in January as our newest Client Support Specialist. Yoal graduated from BU in 2013 earning his BS in Health Science with a minor in Public Health. While a student at BU he worked in CAS IT as a computer assistant. Our colleagues at CAS IT... More

Resolved – Echo360 Classroom Recording Service is unavailable

October 31st, 2014 in Incidents, News, Service Outage.

IS&T teams have resolved the incident with vendor assistance. Please note: The feature used for scheduling recordings remains unavailable while IS&T teams and the vendor are determining the root cause of this issue. Echo360 service is intermittently degraded or unavailable. Clients will be unable to schedule recordings and may have difficulty viewing... More

Free Document Shredding for Information Security Awareness Week

October 6th, 2014 in Event, Information Security, News.

Oct. 8 Information Security Awareness Week - Free Document Shredding This message is from: Quinn Shamblin / Executive Director of Information Security Wednesday, Oct. 8 11 a.m.-1 p.m. Talbot Building Green As part of the Fourth Annual Information Security Awareness Week, BU Information Security will be bringing a shredding truck to locations around... More

SAS Renewals Begin

August 25th, 2014 in News.

SAS renewals have begun for the 2014-2015 school year. SAS users who need to download or renew SAS for 2015 should put in a request at our SAS webpage. Renewal files for SAS 9.1.3, 9.2, 9.3, and 9.4 are available. Downloads for SAS 9.1.3, 9.3, and 9.4 are available. The installers for SAS... More

BUMC IT Windows XP Upgrade Initiative

March 19th, 2014 in Changes, News.

BUMC IT is beginning a project to upgrade as many University-owned machines as possible from Windows XP to Windows 7, since support will end on Windows XP from Microsoft on April 8, 2014.  XP machines will still function, but they will no longer receive critical patches from Microsoft, including security... More