Contact BUMC IT

As per COVID-19 CDC guidelines, BUMC IT – EdMedia & Client Services are working remotely and available to assist you.
E-mail or call 617 358 4540, 8:30-5pm M-F, except holidays
In person support available by appointment only.

BUMC IT Service Desk is located at Crosstown Center on the BU Medical Campus

801 Massachusetts Avenue
4th Floor, Suite 485
Boston, MA 02118-2605

Phone: (617) 358-4540
Fax: (617) 358-7927


Hours: Monday – Friday 8:30 a.m. -5 p.m. Closed University holidays.

Need IT help?

For IT requests or problems regarding computers, phones and other IT issues, submit an IT request. If you’ve already submitted a request, track the status of your existing IT issues.

Web site feedback

Please let us know if you find any problems with our website or if you have general feedback about the site! Use the “Feedback” link on the bottom of every page or click here.

Additional Technology Contacts

Boston Medical Center (BMC) Help Desk

Charles River Campus IT Help Center

School of Dental Medicine IT

Educational Media

Communication Services (BU)

Telecommunication Services (BMC)

Computing Help Desk @ Alumni Medical Library in Room L-1109

Link Support Services

Research Computing