Information Technology

General Information

• About BUMC IT
• Contact BUMC IT
• Service Desk Hours & Location
• Find BUMC IT on the Map
• BUMC IT Website Feedback
• Student Employment at BUMC IT

Getting Help

Select a request category from the menu below to submit an IT request online. If you have additional questions, contact BUMC IT or visit the IT Service Desk.

Select Request Type…GeneralGeneral for Non-BU Account HoldersNew Computer SetupComputer Hardware RepairNetwork Printer SetupRecycle EquipmentAccount (Y Drive/ Exchange)Affiliate AccountShared AccountRoom ResourceSAS (Faculty/Staff)SAS (BMC)MSR Wireless IssueDropbox RequestBioRender RequestFreezerPro RequestNetwork Port ActivationDHCP ReservationSoftware Exception FormRequest or Change a Telephone Line

Buying a New Computer?

View BUMC IT’s Computer Recommendations to see a list of specially-priced computers for the Medical Campus. Once you have selected a recommended system, visit BU’s Sourcing site for information on how to purchase the computer. BUMC IT suggests having your new computer all software delivered to our Service Desk, 801 Massachusetts Ave. Ste 485, Boston, MA 02118. Submit a request online to get your new computer set up.

Virus Protection & Security

BUMC IT offers site licensed software, information, and support for securing your computer and protecting it from viruses and spyware. Learn more about computer infections and browse additional support pages to learn how to protect your machine.

 

Submit an IT Request