About BUMC IT

Welcome to the Boston University Medical Campus Information Technology (BUMC IT) website.  This page presents information about the mission, governance, and staff for BUMC IT.  BUMC IT is an integral part of the overall BU IS&T community with a specific focus for IT support on the Medical Campus.  BUMC IT also maintains strategic partnerships with core partners such as BMC and the Boston area VA. Please note that several of the links in this website will direct you to TechWeb, the Information Services & Technology website.

Mission

Boston University Medical Campus Information Technology (BUMC IT) aspires to provide the highest quality of services to facilitate and advance the missions of the Boston University Medical Campus (BUMC) community through the application of information technology.

Governance

Learn about BU technology governance on the governance page.

Staff

View the full BUMC IT staff directory
View the BUMC IT Org Chart

Executive Director, Medical Campus IT

BUMC Information Technology is led by Lionel Zupan.

Storage & Systems Administration

Storage & Systems Administration is led by Director, Chip Tewksbury. This group operates the University’s general purpose computing and storage infrastructure serving both the CRC and the Medical Campus.

Application Services

Application Services is led by Director, Christopher Dorney. Application Services develops custom web applications and databases, and assists with implementing vendor solutions to meet the needs of the BUMC community.

Network Systems

Network Systems is led by Director, Charles Von Lichtenberg. Network Services monitors and operates the networking infrastructure for the Goldman School of Dental Medicine, the School of Medicine, the School of Public Health, and the administrative groups for the Medical Campus.

Client Services

Client Services is led by Lead Client Technology Analyst, Ryan Turcotte. Client Services provides centralized technology support (software, hardware, and account services) to most members of the Medical Campus community, including the School of Medicine, the School of Public Health, and Administrative units. Client Services works closely with BU IS&T Client Technology Services to standardize on best practices and collaborate on projects across both campuses.

Service Desk

The BUMC IT Service Desk acts as an integral part of Client Services at BUMC IT. The Service Desk offers phone, e-mail and in-person support to meet the technology support needs of the BUMC community. The Service Desk, located on the fourth floor of Crosstown Center on the Medical Campus, is open Monday – Friday from 8:30 a.m. to 5 p.m. and closed on University holidays. Contact BUMC IT.

Educational Media

Educational Media is led by Director, Lucy Milne. Educational Media provides audio visual, educational technology, and student lab services to BU Medical Campus in support of Academic and Event activities in instructional spaces.

Contact Us

For assistance, submit an IT request or view additional contact information.