About BUMC IT
Welcome to the Boston University Medical Campus Information Technology (BUMC IT) website. This page presents information about the mission, governance, and staff for BUMC IT. BUMC IT is an integral part of the overall BU IS&T community with a specific focus for IT support on the Medical Campus. BUMC IT also maintains strategic partnerships with core partners such as BMC and the Boston area VA. Please note that several of the links in this website will direct you to TechWeb, the Information Services & Technology website.
Boston University Medical Campus Information Technology (BUMC IT) aspires to provide the highest quality of services to facilitate and advance the missions of the Boston University Medical Campus (BUMC) community through the application of information technology.
Learn about BU technology governance on the governance page.
View the full BUMC IT staff directory
View the BUMC OIT Full Org Chart
Associate Provost & Executive Director, Medical Campus IT
BUMC Information Technology is led by Ernie Perez. https://profiles.bu.edu/Ernie.Perez
Storage & Systems Administration
Storage & Systems Administration is led by Director, Chip Tewksbury. This group operates the University’s general purpose computing and storage infrastructure serving both the CRC and the Medical Campus.
Application Services is led by Sr. Director, Christopher Dorney. Application Services develops custom web applications and databases, and assists with implementing vendor solutions to meet the needs of the BUMC community.
Network Systems is led by Director, Charles Von Lichtenberg. Network Services monitors and operates the networking infrastructure for the Goldman School of Dental Medicine, the School of Medicine, the School of Public Health, and the administrative groups for the Medical Campus.
Client Services is led by Manager, BUMC IT Client Services, Ryan Turcotte. Client Services provides centralized technology support (software, hardware, and account services) to most members of the Medical Campus community, including the School of Medicine, the School of Public Health, and Administrative units. Client Services works closely with BU IS&T Client Technology Services to standardize on best practices and collaborate on projects across both campuses.
The BUMC IT Service Desk acts as an integral part of Client Services at BUMC IT. The Service Desk offers phone, e-mail and in-person support to meet the technology support needs of the BUMC community. The Service Desk, located on the fourth floor of Crosstown Center on the Medical Campus, is open Monday – Friday from 8:30 a.m. to 5 p.m. and closed on University holidays. Contact BUMC IT.
BUMC Educational Media
Educational Media is led by Director, Lucy Milne. Educational Media provides Learning and Event Technology Services (Instructional Audio Visual support) and Central Scheduling for all core classrooms and event spaces on BUMC.
BUMC Educational Technology
Educational Technology is led by Director, Jana Mulkern. Educational Technology provides training and consulting support for instructional/research/evaluation platforms, the Godley Studio, as well as Instructional lab services.
For assistance, submit an IT request or view additional contact information.