Report Medical Student Residence Wireless Issue

  • What floor/room were you in when this issue occurred?
  • Provide the wireless network name that was used during the issue.
  • List of all devices that are experiencing wireless issue including the MAC Address, to find this please follow:
    DeviceMAC Address 
  • List all the dates and times of when the wireless issue has occurred.
  • Create a wireless network report by following the steps here, and send us the HTML file generated:¬†
    Max. file size: 100 MB.
  • Create a wireless diagnostics report and provide file generated via this process: (If not able to upload, please save to Google Drive and send us a link to it below).
    Max. file size: 100 MB.
  • Include as many details as possible that would be helpful to us such as what you were doing on the device when you noticed the issue.