Supported Software

BUMC IT Service Desk consultants are able to provide technical support for a wide variety of personal computing software. The chart below will help determine what level of support you can expect. View software included in the standard BUMC image (PC/Mac).

CATEGORY

FULLY SUPPORTED

WILL HELP IF WE CAN

Windows Operating Systems
 

(Please review OS Requirements for Restricted Use Data.)

Windows 7, Vista, Windows XP
Mac Operating System 

(Please review OS Requirements for Restricted Use Data.)

Mac OS X (Snow Leopard, Lion) Mac OS X (Tiger, Leopard)
Word Processing MS Word 2007, 2008, 2010, 2011 Word 2003 (Windows), Word 2004 (Mac)
Spreadsheet MS Excel 2007, 2008, 2010, 2011 Excel 2003 (Windows), Excel 2004 (Mac)
Presentation MS PowerPoint 2007, 2008, 2010, 2011 Keynote, earlier versions of PowerPoint
Publishing MS Publisher 2007, 2008, 2010, 2011
Database FileMaker Pro, SharePoint
Web Browser Mozilla Firefox, Internet Explorer 7-9, Safari Anything else
Mail Client Outlook, Outlook Web Access, Entourage Web Services Edition, BU Google Mail, 

Mobile Devices: iOS devices, Android, BlackBerry, Windows Phone

Thunderbird, Mac Mail, Other handheld device clients, anything else
FTP Program See current software
SSH/Telnet Program PuTTY for Windows; built-in SSH for MacOS, and Host On-Demand and related software for mainframe access
Adobe Acrobat Reader/Pro 10 7, 8, 9
Virus Protection McAfee VirusScan
Spyware Protection Windows Defender, McAfee AntiSpyware, Malwarebytes Microsoft Security Essentials, AdAware
Dialup PPP software
X emulation X-Win32, X11 for Mac OS X
Web Development WordPress Any other HTML editor
Group Calendars Exchange, SharePoint
SAS Support for installation only. Click here for more information about getting a copy of SAS. 

Faculty/Staff: Request a SAS license