Remote Desktop for Mac OSX

Setting up Remote Desktop using Mac OS X (10.12 and higher)

If your off-campus/home computer is Mac, please follow the steps below.

Step 1: Download Microsoft Remote Desktop

  1. Search for “Microsoft Remote Desktop” in the App Store.
  2. Click “GET” and “INSTALL”. Microsoft Remote Desktop will download to your Mac. (You will need your Apple ID and Password).

Step 2: Connect to the 2-factor VPN

  1. The first thing you must do is establish a VPN connection. Instructions on how to connect to the VPN can be found here:

Step 2: Set up Microsoft Remote Desktop

  1. Open Microsoft Remote Desktop.
  2. At the top-left, click “Add PC” or  “+” symbol and select “Add PC”.
  3. In order to establish the connection, you will need to know the name/6-digit asset tag number of the Windows computer you want to connect to. The format below is the way it should be entered. **Replace the X’s with your asset tag** (i.e.
  4. Click Add, and you should now see the below image.
  5. Simply double-click the computer connection you have created.
  6. The window below should appear. Do the following:
    1. In the username field, enter your BU login name with the format AD\username (i.e. AD\johndoe1)
    2. Enter your Kerberos password
    3. Click “Continue”
  7. When you see the following message, click “Continue”.
  8. You should now be connected to the remote computer.