Remote Desktop for Mac OSX

Setting up Remote Desktop using Mac OS X (10.12 and higher)

If your off-campus/home computer is Mac, please follow the steps below.

Step 1: Download Microsoft Remote Desktop

  1. Search for “Microsoft Remote Desktop” in the App Store.
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  2. Click “GET” and “INSTALL”. Microsoft Remote Desktop will download to your Mac. (You will need your Apple ID and Password).
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Step 2: Connect to the 2-factor VPN

  1. The first thing you must do is establish a VPN connection. Instructions on how to connect to the VPN can be found here: https://www.bumc.bu.edu/it/support/network/remote/vpn/vpn-instructions-for-mac-os-x/

Step 2: Set up Microsoft Remote Desktop

  1. Open Microsoft Remote Desktop.
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  2. At the top-left, click “Add PC” or  “+” symbol and select “Add PC”.
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  3. In order to establish the connection, you will need to know the name/6-digit asset tag number of the Windows computer you want to connect to. The format below is the way it should be entered. **Replace the X’s with your asset tag** (i.e. BUMC-PC987654.ad.bu.edu)
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  4. Click Add, and you should now see the below image.
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  5. Simply double-click the computer connection you have created.
  6. The window below should appear. Do the following:
    1. In the username field, enter your BU login name with the format AD\username (i.e. AD\johndoe1)
    2. Enter your Kerberos password
    3. Click “Continue”
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  7. When you see the following message, click “Continue”.
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  8. You should now be connected to the remote computer.