About Health Sciences IT & Educational Technology

Welcome to the Health Sciences IT & Educational Technology website.  This page presents information about the mission, governance, and staff for the Health Sciences IT & EdTech.  Health Sciences IT & EdTech is an integral part of the overall BU IS&T community with a specific focus for IT support on the Medical Campus.  Health Sciences IT & EdTech also maintains strategic partnerships with core partners such as BMC and the Boston area VA. Please note that several of the links in this website will direct you to TechWeb, the Information Services & Technology website.

Mission

Health Sciences IT & EdTech aspires to provide the highest quality of services to facilitate and advance the missions of the Boston University Medical Campus (BUMC) community through the application of information technology.

Governance

Learn about BU technology governance on the governance page.

Staff

View the full BUMC IT staff directory
View the Health Sciences IT & EdTech Org Chart

AVP, Health Sciences IT & EdTech &
Associate Provost, Medical Campus IT

Health Sciences IT & EdTech is led by Ernie Perez. https://profiles.bu.edu/Ernie.Perez

Medical Campus Storage & Systems Administration

This group operates the University’s general-purpose computing and storage infrastructure serving both the CRC and the Medical Campus.

Medical Campus Application Services

Application Services is led by Sr. Director, Christopher Dorney. Application Services develops custom web applications and databases, and assists with implementing vendor solutions to meet the needs of the BUMC community.

Medical Campus Network Systems

Network Systems is led by Director, Charles Von Lichtenberg. Network Services monitors and operates the networking infrastructure for the Goldman School of Dental Medicine, the School of Medicine, the School of Public Health, and the administrative groups for the Medical Campus.

Medical Campus Client Services

Client Services is led by a Manager, Medical Campus Client Services.  Client Services provides centralized technology support (software, hardware, and account services) to most members of the Medical Campus community, including the School of Medicine, the School of Public Health, and Administrative units. Client Services works closely with BU IS&T Client Technology Services to standardize on best practices and collaborate on projects across both campuses.

Medical Campus Service Desk

The BUMC IT Service Desk acts as an integral part of Client Services on the Medical Campus. The Service Desk offers phone, e-mail and in-person support to meet the technology support needs of the BUMC community. The Service Desk, located on the fourth floor of Crosstown Center on the Medical Campus, is open Monday – Friday from 8:30 a.m. to 5 p.m. and closed on University holidays. Contact BUMC IT.

Medical Campus Educational Media

Medical Campus Educational Media is led by Director, Lucy Milne. Educational Media provides Learning and Event Technology Services (Instructional Audio Visual support) and Central Scheduling for all core classrooms and event spaces on BUMC.

Medical Campus Educational Technology

Medical Campus Educational Technology is led by Director, Jana Mulkern.  Educational Technology provides training and consulting support for instructional/research/evaluation platforms, the Godley Studio, as well as Instructional lab services.

Contact Us

For assistance, submit an IT request or view additional contact information.