Important update: On June 30, 2015 some users may have to change how they access the “Y” drive. For more information, please see our news item and further instructions on how to change your “Y” drive mapping.
Boston University Medical Campus Information Technology (BUMC IT) aspires to provide the highest quality of service to facilitate, support, and advance the missions of the BUMC community through the application of information technology. The Service Desk is the single point of contact for questions and inquiries.
- About BUMC IT
- Contact BUMC IT
- Service Desk Hours & Location
- Find BUMC IT on the Map
- BUMC IT Website Feedback
- Student Employment at BUMC IT
View BUMC IT’s Computer Recommendations to see a list of specially-priced computers for the Medical Campus. Once you have selected a recommended system, visit BU’s Sourcing site for information on how to purchase the computer. BUMC IT suggests having your new computer all software delivered to our Service Desk, 801 Massachusetts Ave. Ste 485, Boston, MA 02118. Submit a request online to get your new computer set up.
iOS Quick Config
Users can quickly configure iOS devices (iPhone, iPod Touch, iPad) for BU e-mail (Exchange or Gmail), VPN (BUMC and/or Charles River Campus) and WiFi from their device in seconds! Simply open this link on your iOS device and download the appropriate configuration file to your device. Additional mobile device support information can be found here.
Virus Protection & Security
BUMC IT offers site licensed software, information, and support for securing your computer and protecting it from viruses and spyware. Learn more about computer infections and browse additional support pages to learn how to protect your machine.
BUMC Scheduled System and Network Maintenance
BUMC Information Technology performs maintenance procedures on the network and core computer servers within established change windows. The Scheduled System and Maintenance schedule is updated regularly.
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