Contact Us
Student Financial Support will be closed Friday, June 19th for the Juneteenth holiday. We will reopen Monday, June 22nd for normal business hours.
BUzz is available for around-the-clock answers to general inquiries about financial aid, applying for aid, and other resources.
Interested in the workshops and events we offer to the BUMC community? Visit our Presentations and Events page to see past and upcoming financial aid, housing resources, and financial wellness events.
Email Addresses
Please direct your inquiries to the email address, associated with your school/college:
Chobanian & Avedisian School of Medicine (M.D. students): osfs-camed@bu.edu
Graduate Medical Sciences (Master’s and PhD students): osfs-gms@bu.edu
Goldman School of Dental Medicine: osfs-sdm@bu.edu
School of Public Health: osfs-sph@bu.edu
Housing Resources: ohr@bu.edu
Our typical response time for email inquiries is 2-3 business days.
Your BU ID must be provided in your email correspondence, to access your student account. Failure to provide the BU ID may cause delays in responding to your inquiry.
Virtual LiveChat Hours
We’re here to help! With LiveChat you can get one-on-one assistance with your medical campus financial aid and housing resource questions without needing to call or visit our office.
To speak with an SFS staff member, simply ask BUzz a question in the bottom right corner of our website during LiveChat hours. LiveChat is currently available on the following days and times:
-
- Tuesdays: 11:00 AM – 1:00 PM
- Thursdays: 11:00 AM – 1:00 PM
Telephone
(617) 358-6550
Staff are available by phone Monday – Friday: 9:00 AM – 5:00 PM eastern time
SFS will be closed on days listed on the Boston University Holiday Schedule
**Undergraduate BU students** – Financial Assistance can be reached at (617) 353-2965
Walk-In Hours - Hours of Operation
Walk-In Hours:
Student Financial Support will have in-person counseling staff available in our office in Robinson B-401, during our walk-in hours:
Monday, Tuesday, Thursday, Friday:
10:00 AM – 1:00 PM
2:00 PM – 4:00 PM
Wednesday:
10:00 AM – 1:00 PM
3:00 PM – 4:00 PM
Hours of operation:
Monday – Friday: 9:00 AM – 5:00 PM
SFS will be closed on days listed on the Boston University Holiday Schedule
Visitors to Boston University Medical Campus who do not have a Boston University ID card are now required to register at the security desk when entering any building on campus. By submitting this form prior to your visit to Student Financial Support & Housing Resources our office will be aware of your anticipated arrival. Current BU students and those with a BU ID card should not complete this form and can visit our office during normal walk-in hours.
Notary Services
Notary services are available free of charge to BUMC students only during the following hours. Students should contact SFS at osfs@bu.edu to confirm notary availability.
Mailing Address
See “Mailing Address for Checks or Payments” if sending checks or payment remittance.
For documents that cannot be sent electronically, our mailing address is:
Boston University Medical Campus Student Financial Support
72 E. Concord St
B-401
Boston, MA 02118
Mailing Address for Checks or Payments
Please do not send or have third party checks sent to our office.
Our office is not responsible for student account payments and SFS is not responsible for lost or misplaced checks sent to our office in error. Student Financials has a secure lockbox in New York for which all personal and third-party checks should be sent:
Boston University
P.O. Box 23656
New York, NY 10087-3656
Visitors to Student Financial Support
MAP and DIRECTIONS from within the Boston University Medical Campus building:
- Enter the School of Medicine lobby.
- Take an immediate right after you pass the Public Safety station.
- Continue down the corridor into the Evans Building then turn left at the end of the hall.
- You will see two silver elevators on your right. Take the elevators to 4R (not 4)
- Exit the elevators and continue to the end of the hallway (you will pass through a doorway that says “Neurosurgery”).
- At the end of the hallway, turn left and head through the double doorway.
- Our suite is located on the right side of the hallway in Room 401.
Campus Maps
Parking Options