GraphPad Prism
Frequently Asked Questions:
Q: I already have a license to GraphPad Prism on my own. Why should I transition to the BU central license, and how do I transition and renew through BUMC IT?
A: BU has worked with GraphPad to secure the lowest “single user, single machine” price at $125 per year (prorated), aligned with the license reset on July 24th. We strongly recommend canceling auto-renewal via PCard using the instructions here to avoid a complicated refund process later. A few business days before your license expires, submit an ISR to BUMC IT, and we will allocate a license and provide the steps to renew.
Q: How do I request a new or renewal license for GraphPad Prism on BU’s central license?
A: You can request one or more licenses by having your department admin submit an ISR form through BUMC IT ISR. Include the BU email address of the individual(s) who need a license. The ISR should be submitted for $125, and IT will adjust the cost to prorate and align with the central license renewal date in July.
Q: How long does it take to activate my license?
A: Once the ISR form is submitted, the license holder will receive an email notification. Activation depends on when the individual completes the process after receiving the email, but it typically takes 2–3 business days.
Q: When is the annual expiration/renewal date?
A: All users on BU’s central license renews annually on July 24th. For users on the central license a communication will go out about the renewal process in advance. You do not need to wait until July to request a new license or transition to the central license. For more details, see “How do I request a new or renewal license?”
Q: Can I use GraphPad Prism on multiple devices or share it with others?
A: A single license allows you to activate GraphPad Prism on one device only.
- For multiple devices: If a single user requires access on multiple devices, they will need to purchase an additional license or work directly with GraphPad for a multi-device license, which may have different pricing than BU’s central license.
- For shared computers: Multiple users can access GraphPad Prism on the same shared computer, provided the license is installed on that machine. However, each user profile may require separate activation, so check with BUMC IT if you plan to use a shared workstation.
Q: Can I install GraphPad Prism on a personal computer, or is it only for BU computers?
A: Yes, GraphPad Prism can be installed on a personal computer if you have an active license.
Q: How can I transfer or switch my GraphPad Prism license?
A: You can transfer your license to another individual or switch it to a different device. If you need access on another device, you will need to deactivate the license on the first device or request an additional license. To initiate a license transfer or device switch, please submit a ticket to BUMC IT.
Q: I’m a student and want to purchase GraphPad Prism. How can I do that?
A: First, check with your department to see if they can request a license on your behalf through BUMC IT. If your department cannot order it for you, you can purchase a student license directly from GraphPad for $142 per year. For more details, visit the GraphPad Student Pricing page.
Q: Should I purchase GraphPad Prism through BUMC IT or directly from GraphPad?
A: For the most cost-effective option per single computer, we recommend purchasing through BUMC IT, as this provides a discounted rate of $125 per year (prorated). In comparison, personal academic licenses from GraphPad start at $240 per year. If you believe GraphPad’s direct licensing might better suit your needs, please submit a ticket to BUMC IT for assistance with exploring your options.