Help for Non-BU Account Holders

If you do not have a BU login name and password, use the form below to submit an IT request. If you do have a BU account, submit your request here.

Name*
Contact Phone Number*
Email address*
Request subject*

Give us a short headline about your request. Examples: "Computer boot issue", "Question about Outlook calendar"
Provide details of your request below.*
Include as many details as you can, including the exact text of any error messages, your location (building, floor, room number), and how to get in touch with you.
BUMC IT asset number (if applicable)

If your request is about a BU asset such as a printer or computer, it should have an asset number attached to it.
If you can, pick a category for this problem. It will help us better assist you.
- Mac OS X
- Windows
- Printing
- Hardware
- Networking