News

Workaround for UIS Issue in Firefox

By Brooke Eder
April 4th, 2012 in Incidents, News.

UIS will not work if you have any Java version after v23 installed. Recently, Firefox blocked the use of the old Java plugin and many users have recently been experiencing issues accessing UIS in Firefox. If you have the most up-to-date version of Firefox and cannot access UIS, you can follow... More

PLANNED OUTAGE- BUworks Employee Learning Solutions

By Brooke Eder
April 4th, 2012 in News, Service Outage.

The BUworks Employee Learning Solutions website will be offline from Thursday, April 5, 4:00 p.m. through Monday, April 9, 8:00 a.m. as we perform planned system upgrades and introduce improved online help capabilities. During this outage you will not be able to access online work instructions, quick reference guides or simulations. More

NEW! iOS Quick Config

By Brooke Eder
April 2nd, 2012 in News.

Users can quickly configure iOS devices for BU e-mail (Exchange or Gmail), VPN (BUMC and/or Charles River Campus) and WiFi from their device in seconds! Simply open this link or scan the QR code below on your iOS device and download the appropriate configuration file to your device.

Outlook/Exchange update – free/busy information shared with BMC for scheduling meetings

By Brooke Eder
April 2nd, 2012 in News.

You are now able to more effectively set up meetings with members of the BU Charles River Campus (CRC), Boston University Medical Campus (BUMC), and Boston Medical Center (BMC) community whose email is on a BU or BMC Exchange server.  This feature was always available to you, but you could... More

Security Alert for Microsoft Windows Users and VPN Required for RDP

By Brooke Eder
March 26th, 2012 in Information Security, News.

(View the original post from IS&T here) Summary Action Required for all Microsoft Windows Users: If you are running Microsoft Windows and you do not have it set to Automatically Update, you should run Windows Update immediately.  See instructions at www.bu.edu/tech/desktop/virus-protection-security/safe-computing/autoupdate/ and confirm that you have the correct patches using the instructions below on... More

UPDATE: Symantec Releases Patch for pcAnywhere

By Brooke Eder
February 2nd, 2012 in Incidents, Information Security, News.

Last week, Symantec said it was unable to predict when it would complete its patching of pcAnywhere, citing the unpredictability of its investigation and the creation of the necessary fixes.  However, they have now released an update that addresses the security issues we reported earlier this week.  We therefore will... More

Security Issue with pcAnywhere

By Brooke Eder
January 30th, 2012 in Information Security, News.

Security Alert – Due to a security issue with pcAnywhere, we plan to create a new rule to block in bound traffic to ports: 5631/TCP, 5632/UDP.  This rule will go into effect on Sunday, 2/5. If you are using pcAnywhere, please read this message in its entirety. In a white paper released... More

BUMC Director of IT Announced

By Brooke Eder
January 1st, 2012 in New Hire, News.

Tracy Schroeder, VP for Information Services & Technology, and I are delighted to announce that Robert Sprinkle, MS, will become the new Director of IT for BU Medical Campus, effective Jan. 3, 2012. Most recently, Bobby served as the Sr. Director of IT Research Informatics and Systems at NYU Langone Medical... More

Welcome, Brooke!

By Brooke Eder
December 1st, 2011 in New Hire, News.

We are please to announce that Brooke Eder joined BUMC IT on Monday, November 28, 2011. Brooke is a recent graduate of Quinnipiac University with a degree in Public Relations and minor in Computer Information Systems.  While at Quinnipiac, she worked at their help desk and became the lead student supervisor. She was... More

Goodbye Brian Gerdon, Patrick McCarthy & Loris Romo

By Brooke Eder
September 12th, 2011 in News.

Brian Gerdon Brian Gerdon has decided to leave the University to pursue a new career in the commercial sector where he is seeking some new challenges.  Brian’s official last day with us was Friday, September 9. Many of you know firsthand that Brian’s finger print is found throughout the campus network infrastructure from... More