Biography
Dr. Ruben earned her PhD in psychology at Northeastern University where she developed a strong background in doctor-patient communication, measuring and quantifying nonverbal behavior, creating standardized tests to evaluate physicians’ interpersonal skill, and meta-analysis. Dr. Ruben is a certified and reliable Facial Action Coding System (FACS) and Roter Interaction Analysis (RIAS) coder. Dr. Ruben uses these coding systems to examine the impact of providers’ communication style on patient health outcomes, with a particular interest in ameliorating the physical pain experience for patients. Additionally, Dr. Ruben is interested in doctor-patient communication among sexual minorities or LGBT patients.