Charles Telfer Williams, MD serves as Vice-Chair for Network Development for the Department of Family Medicine at Boston University School of Medicine and as Medical Director of the Boston HealthNet (BHN), the network of 14 community health centers affiliated with Boston Medical Center. His main passion at work is quality improvement and leadership development. He increasingly interested in sustainability, in its broadest meaning –considering everything from environmental impact to life-work balance for individuals. He has experience with practice re-design, including implementation of open access, a project redesigning the referrals process at Boston Medical Center (AHRQ 2008) and helping practices at Boston Medical Center achieve NCQA Level 3 PCMH recognition, improving blood pressure control and cancer screening.
As Vice-chair, his primary duties are guiding growth and development of the Family Medicine practices across the BHN network, serving as a local resource for quality improvement, managing privileging, and serving as a liaison with the Community Health Center practices.
As the Medical Director of BHN, his focus is on improving the quality of care across the entire network which serves approximately 245,000 primary care patients with the goal of optimizing the health in a sustainable way. He has helped to lead practice transformation of the Patient Centered Medical Home efforts at BMC and in the CHCs through the state’s Primary Care Payment Reform Initiative. He is continuing this work with BMC’s in Medicaid ACO development focusing on clinical systems.
His teaching interests include quality improvement, practice management, electronic health records, evidence-based medicine, leadership development, bioethics and interviewing skills. Since 2001 He has overseen quality improvement for the Family Medicine department at BMC while serving as Medical Director for the hospital based practice. In 2003 he became the founding Medical Director of the East Boston Community Health Center Family Medicine Department. He was a leader in the clinical implementation of different Electronic Health Records in both practices. A graduate of University of Wisconsin – Madison (B.S. – Bioethics 1990, M.D. 1994) and the Brown Practice Medicine residency program, he also has research experience in Medical Ethics. He is a member of the American Board Family Practice, the American Academy of Family Physicians, Massachusetts Academy of Family Physicians, the Society of Teachers of Family Medicine, and the Institute for Healthcare Improvement.
Outside of work, he plays the French horn with the Cambridge Symphony Orchestra. and stays in shape by playing squash and ultimate frisbee, dancing whenever possible and coaching soccer.
- University of Wisconsin-Madison, MD
- University of Wisconsin-Madison, BS
- Published on 7/1/2012
Pecci CC, Hines TC, Williams CT, Culpepper L. How we built our team: collaborating with partners to strengthen skills in pregnancy, delivery, and newborn care. J Am Board Fam Med. 2012 Jul-Aug; 25(4):511-21. PMID: 22773719.
- Published on 4/9/2010
Mitchell SE, Bickmore T, Paasche-Orlow M, Williams C, Forsythe S, Atrash H, Johnson K, Jack BW. Increasing access to preconception care using health information technology. Sociedad Iberoamericana de Información Científica, www.siicsalud.com /des /expertocompleto.php/. 2010; 108140.
- Published on 1/1/1994
Williams CT, Fost N. Lancet. Doctor’s experience and traumatic lumbar punctures (letter). 1994; 344(8929):1086-7.
- Published on 1/1/1992
Williams CT, Fost N. Ethical considerations surrounding first time procedures: a study and analysis of patients attitudes toward spinal taps by students. Kennedy Institute of Ethics Journal. 1992; 2(3):217-321.