ExamSoft Instructions for Remote Proctored Exams

What to Expect from a Remote-Proctored Exam

Student Perspective Video

Before Exam Day:
  1. Download and install Examplify on your Windows or macOS computer (if you have not already done so) from: https://examsoft.com/busm
  2. Ensure your computer is equipped with a webcam and a microphone. Note: iPads are not supported.
  3. Please make sure that your camera, microphone, and screen recording settings are enabled for Examplify. (macOS 10.13/10.14 does not have the option for “screen recording” in the settings, but those versions are compatible).
macOS Settings: Detailed (ExamSoft Link)
Windows 10 Settings: Detailed (ExamSoft Link)
Surface Pro Devices:

If ExamID or Examplify is requesting camera access and it is already enabled or the camera selected is the rear-facing camera, you will need to disable the rear camera in the Device Manager. This process is different for the Surface Pro 3 and Surface Pro 4:

Surface Pro 3:

  • Device Manager > Cameras > Microsoft LifeCam Rear > Disable
  • Device Manager > Intel R AV Screen Camera > Disable

Surface Pro 4:

  • Device Manager > Imaging Devices > Microsoft Camera Rear> Disable
  • Device Manager > System Devices > Microsoft Camera Rear> Disable

 

Additional Information:

Once you have these permissions enabled, you should restart your computer and then re-launch Examplify.

  • Examplify should be running Version 2.3.12 (visible after you log in). If you are not on the latest version, login and download it from the link below. Examplify Downloads and System Requirements are available at: https://examsoft.com/busm
  • In the Examplify Application, download and take the ‘Mock Assessment’ (Password: test20)’ to test your system before the actual Exam. The Mock Assessment will take a webcam photo of you for verification purposes and create a recording. Please complete this exam before your actual exam.
  • When you start the exam, a webcam recording will also begin. Move your device around to show your immediate area on camera for security purposes. You will be recorded throughout the Exam.
  • If the Digital Note Pad is enabled by your faculty, you’ll have the ability to take digital notes during the exam. Check the option to ‘Submit Feedback’ to save your notes during the exam.
  • Once you submit, your exam file and the webcam recording will be uploaded. This may take a few minutes to process, so please be patient.
  • Due to the nature of this remote proctored exam, bathroom breaks are not allowed. If you have an emergency, just know that your exam will be flagged for suspicious activity when you move away from your computer.

 

For Tech Support During An Exam: