{"id":9473,"date":"2018-11-27T13:41:30","date_gmt":"2018-11-27T18:41:30","guid":{"rendered":"https:\/\/www.bumc.bu.edu\/it\/?page_id=9473"},"modified":"2018-11-27T13:41:30","modified_gmt":"2018-11-27T18:41:30","slug":"application-services","status":"publish","type":"page","link":"https:\/\/www.bumc.bu.edu\/it\/metrics\/archives\/09-18\/application-services\/","title":{"rendered":"Application Services"},"content":{"rendered":"<p><strong>Note:<\/strong> Click on the metric image to enlarge<\/p>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Application Availability<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>Application availability is the percent that each service was available during the month, outside of planned downtime, and would account for known application, system and network outages.<\/p>\n<p><a href=\"\/it\/files\/2018\/11\/201809-AppSvcsAvailTrend.jpg\"><img loading=\"lazy\" src=\"\/it\/files\/2018\/11\/201809-AppSvcsAvailTrend-636x480.jpg\" alt=\"\" width=\"500\" height=\"377\" class=\"alignnone wp-image-9474\" srcset=\"https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsAvailTrend-636x480.jpg 636w, https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsAvailTrend-768x580.jpg 768w, https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsAvailTrend-1024x773.jpg 1024w, https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsAvailTrend.jpg 1113w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><a href=\"\/it\/files\/2013\/07\/201805-AppSvcsAvailTrend.jpg\"><\/a><\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Success Rate of Changes<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><a href=\"\/it\/files\/2018\/11\/201809-AppSvcsChangeSuccess.jpg\"><img loading=\"lazy\" src=\"\/it\/files\/2018\/11\/201809-AppSvcsChangeSuccess-636x313.jpg\" alt=\"\" width=\"500\" height=\"246\" class=\"alignnone wp-image-9475\" srcset=\"https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsChangeSuccess-636x313.jpg 636w, https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsChangeSuccess-768x377.jpg 768w, https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsChangeSuccess-1024x503.jpg 1024w, https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsChangeSuccess.jpg 1111w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><a href=\"\/it\/files\/2013\/07\/201805-AppSvcsChangeSuccess.jpg\"><\/a><\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Unplanned Changes<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><a href=\"\/it\/files\/2018\/11\/201809-AppSvcsUnplannedChanges.jpg\"><img loading=\"lazy\" src=\"\/it\/files\/2018\/11\/201809-AppSvcsUnplannedChanges-636x284.jpg\" alt=\"\" width=\"500\" height=\"223\" class=\"alignnone wp-image-9476\" srcset=\"https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsUnplannedChanges-636x284.jpg 636w, https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsUnplannedChanges-768x343.jpg 768w, https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsUnplannedChanges-1024x457.jpg 1024w, https:\/\/www.bumc.bu.edu\/it\/files\/2018\/11\/201809-AppSvcsUnplannedChanges.jpg 1094w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><a href=\"\/it\/files\/2013\/07\/201805-AppSvcsUnplannedChanges.jpg\"><\/a><\/p>\n<p><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Note: Click on the metric image to enlarge<\/p>\n","protected":false},"author":15007,"featured_media":0,"parent":9450,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages\/9473"}],"collection":[{"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/users\/15007"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/comments?post=9473"}],"version-history":[{"count":1,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages\/9473\/revisions"}],"predecessor-version":[{"id":9477,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages\/9473\/revisions\/9477"}],"up":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages\/9450"}],"wp:attachment":[{"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/media?parent=9473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}