{"id":2487,"date":"2012-03-30T12:20:06","date_gmt":"2012-03-30T16:20:06","guid":{"rendered":"https:\/\/www.bumc.bu.edu\/it\/?page_id=2487"},"modified":"2013-09-30T11:16:08","modified_gmt":"2013-09-30T15:16:08","slug":"software","status":"publish","type":"page","link":"https:\/\/www.bumc.bu.edu\/it\/support\/software\/","title":{"rendered":"Software Support"},"content":{"rendered":"\n\n\n\n\n\n\n\n
Overview<\/th>\nBUMC IT fully supports many software applications: we will help you with questions about installing this software, we\u2019ll provide ongoing technical support, and we may document the software locally and\/or offer tutorials in its use. We will also provide whatever help we can with software not on our fully supported list.<\/td>\n<\/tr>\n
Available To<\/th>\nStudents, Faculty, Researchers, Staff, Departments, New\/Incoming Students<\/td>\n<\/tr>\n
Benefits<\/th>\nWhen you use supported software, BUMC IT staff can easily help you with\u00a0 questions or problems you may have, or point you in the direction of further support.<\/td>\n<\/tr>\n
Key Features<\/th>\n\n
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  • We offer full support for most widely-used software.<\/li>\n
  • Our experienced support staff are familiar with common questions and issues that occur with software we support and can usually resolve problems quickly.<\/li>\n
  • If required, we can help you obtain more in-depth support.<\/li>\n
  • We can also help with software not on our supported list.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Requirements<\/th>\nYou must have a current BU ID or a BU login to receive software support.<\/td>\n<\/tr>\n
Getting Started<\/th>\n\n