{"id":2098,"date":"2012-03-26T09:49:03","date_gmt":"2012-03-26T13:49:03","guid":{"rendered":"https:\/\/www.bumc.bu.edu\/it\/?page_id=2098"},"modified":"2026-01-21T14:48:10","modified_gmt":"2026-01-21T19:48:10","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.bumc.bu.edu\/it\/support\/contact\/","title":{"rendered":"Contact BUMC IT"},"content":{"rendered":"

BUMC IT Service Desk is located at\u00a0the Instructional (L) Building<\/a> on the BU Medical Campus<\/h3>\n
\n

Phone<\/strong>: (617)\u00a0358-4540
\n<\/span>Email: <\/strong>bumchelp@bu.edu<\/p>\n

72 East Concord Street
\n11th Floor, Room INS \/ L1109
\nBoston, MA 02118-2605<\/strong><\/p>\n

801 Massachusetts Avenue (CLOSED<\/span>)
\n4th Floor, Suite 485
\nBoston, MA 02118-2605<\/p>\n

 <\/p>\n

Hours<\/a>: <\/strong>Monday \u2013 Friday 8:30 a.m. – 5 p.m. Closed University holidays.<\/p>\n

Need IT help?<\/h2>\n

For IT requests or problems regarding computers, phones and other IT issues, submit an IT request<\/a>. If you’ve already submitted a request, track the status of your existing IT issues<\/a>. <\/strong><\/p>\n

Website feedback<\/a><\/h2>\n

Please let us know if you find any problems with our website or if you have general feedback about the site! Use the “Feedback” link on the bottom of every page or click here<\/a>.<\/p>\n<\/div>\n

Additional Technology Contacts<\/h2>\n

Boston Medical Center (BMC) Help Desk<\/strong><\/p>\n