{"id":12261,"date":"2022-08-05T12:26:01","date_gmt":"2022-08-05T16:26:01","guid":{"rendered":"https:\/\/www.bumc.bu.edu\/it\/?page_id=12261"},"modified":"2024-11-07T11:36:23","modified_gmt":"2024-11-07T16:36:23","slug":"msr-network","status":"publish","type":"page","link":"https:\/\/www.bumc.bu.edu\/it\/support\/network\/msr-network\/","title":{"rendered":"Medical Student Residence WiFi and Wired Network"},"content":{"rendered":"<table class=\" alignleft\" style=\"height: 800px;\" width=\"560\" height=\"1000\">\n<tbody>\n<tr>\n<th>Overview<\/th>\n<td>BUMC IT provides full support to network connectivity provided for students living in the Medical Student Residence. Both wired and wireless network access are available.<\/td>\n<\/tr>\n<tr>\n<th>Available To<\/th>\n<td>Residents and Guests of 815 Albany Street, Medical Student Residence (MSR)<\/td>\n<\/tr>\n<tr>\n<th>Network Access<\/th>\n<td><span data-contrast=\"auto\">Previously, internet access at the MSR was supported by Comcast\/Xfinity. As of late September 2020, wireless access points have been placed in each of the suite bedrooms that broadcast <a href=\"https:\/\/www.bu.edu\/tech\/services\/infrastructure\/networks\/wireless\/eduroam\/\">eduroam<\/a> WiFi network.<\/span><span> Each access point is a white <span data-contrast=\"auto\" class=\"TextRun SCXO60296454 BCX2\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXO60296454 BCX2\">Cisco Aironet 1815 that looks like this:<\/span><\/span><\/span><span data-contrast=\"auto\"><br \/>\n<\/span><span> <img loading=\"lazy\" src=\"\/it\/files\/2022\/06\/7-2021-MSR-network-box-636x583.png\" alt=\"Blue ports for access to BU network\" class=\"wp-image-12220 alignnone\" width=\"400\" height=\"367\" srcset=\"https:\/\/www.bumc.bu.edu\/it\/files\/2022\/06\/7-2021-MSR-network-box-636x583.png 636w, https:\/\/www.bumc.bu.edu\/it\/files\/2022\/06\/7-2021-MSR-network-box-768x704.png 768w, https:\/\/www.bumc.bu.edu\/it\/files\/2022\/06\/7-2021-MSR-network-box.png 869w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><br \/>\n<span data-contrast=\"auto\" class=\"TextRun SCXO213074487 BCX2\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXO213074487 BCX2\"><\/span><\/span><\/span>As shown in the picture, on the bottom of the access point, two middle ports provide wired\/Ethernet access. No other Ethernet ports in the room are active. Ethernet is faster and provides a more reliable connection.<span><span data-contrast=\"auto\" class=\"TextRun SCXO213074487 BCX2\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXO213074487 BCX2\">There is also an Ethernet port in the kitchen\/living room for residents to plug in Smart TV or other wired\/Ethernet capable device.<\/span><\/span><\/span><\/td>\n<\/tr>\n<tr>\n<th>Additional<br \/>\nDevices<\/th>\n<td>Xfinity TV is accessible through the <a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/television\/xfinity-on-campus\/\">Xfinity On Campus<\/a> service.<\/p>\n<p><span data-contrast=\"auto\">Smart TVs, Rokus, Amazon Fire, and Chromecast devices may work on BU Guest or wired Ethernet. Chromecast, Roku, and Amazon Fire devices all have Ethernet adapters that can be purchased online.<\/span><span><\/span><\/td>\n<\/tr>\n<tr>\n<th>Troubleshooting<\/th>\n<td>If you are getting poor signal or connection, please verify your access point is visible, and not hiding behind a piece of furniture. The best connection is when there is no furniture blocking the access point.<\/p>\n<p>If the wired Ethernet port isn&#8217;t working, and you are plugged into either the White access point on the wall or the single, labeled Ethernet connection in the kitchen, contact us with a picture of the port and we will investigate.<\/td>\n<\/tr>\n<tr>\n<th>Support<\/th>\n<td>In case of connectivity issues, please make a report on the <strong><a href=\"https:\/\/www.bumc.bu.edu\/it\/support\/network\/msr-network\/report-medical-student-residence-wireless-issue\/\">Medical Student Residence Wireless Issue<\/a><\/strong> form.<\/p>\n<p>&nbsp;<\/p>\n<p>Please provide your name, phone number and room number, along with the technical issue you are experiencing.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview BUMC IT provides full support to network connectivity provided for students living in the Medical Student Residence. Both wired and wireless network access are available. Available To Residents and Guests of 815 Albany Street, Medical Student Residence (MSR) Network Access Previously, internet access at the MSR was supported by Comcast\/Xfinity. As of late September [&hellip;]<\/p>\n","protected":false},"author":17854,"featured_media":0,"parent":370,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages\/12261"}],"collection":[{"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/users\/17854"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/comments?post=12261"}],"version-history":[{"count":50,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages\/12261\/revisions"}],"predecessor-version":[{"id":12995,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages\/12261\/revisions\/12995"}],"up":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/pages\/370"}],"wp:attachment":[{"href":"https:\/\/www.bumc.bu.edu\/it\/wp-json\/wp\/v2\/media?parent=12261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}