Windows XP Upgrade Request

Microsoft is ending support of Windows XP on April 8, 2014. Your machine will still function after this date if it is running Windows XP, but it will no longer receive any updates from Microsoft, including critical support like security patches and compatibility enhancements.  Because of this, we have begun an initiative to migrate as many systems as possible to Windows 7. This form will help BUMC IT get information about your system and prepare to update your computer to Windows 7, if possible, or suggest alternative options for you going forward.

Some computers may not be able to support the upgrade to Windows 7 because of their age or hardware.  We will require the machines that we upgrade to meet the following requirements:

  • must have 2GB of RAM or more
  • must have a dual core processor

If your computer does not meet the minimum requirements, or if a BUMC IT technician does not adjudge it to be in good enough health to proceed with the installation, you will be asked to purchase a new computer, or use another computer that may be available to you in your department that can support Windows 7.  There is no guarantee that you will continue to have outside Internet access long term on your XP machine, or that BUMC IT will be able to keep it running indefinitely should you choose not to use a different computer.

If you aren’t sure, you should check whether you are running Windows XP at the following link: If you ARE running Windows XP, please finish the form and get in touch with BUMC IT.

Keep in mind that we will only be supporting this upgrade on university-owned and -supported machines. If your computer has a BUMC asset tag (see below for examples), it falls under this banner. If you are unsure, contact us and we will let you know. If your machine is a BMC computer, it is supported by BMC ITS, and they follow their own software update procedures. You can contact them at 617-414-4500. If you have questions for us at BUMC IT, please contact the IT Service Desk at 617-638-5914.


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