{"id":93,"date":"2015-01-29T14:11:27","date_gmt":"2015-01-29T19:11:27","guid":{"rendered":"https:\/\/www.bumc.bu.edu\/evalue\/?page_id=93"},"modified":"2023-05-22T09:20:16","modified_gmt":"2023-05-22T13:20:16","slug":"evalue-help-desk","status":"publish","type":"page","link":"https:\/\/www.bumc.bu.edu\/evalue\/evalue-help-desk\/","title":{"rendered":"<img src=\"\/evalue\/files\/2022\/07\/evalue_support.jpg\" alt=\"\" width=\"362\" height=\"70\" class=\"alignnone size-full wp-image-340\" \/>"},"content":{"rendered":"<p><html lang=\"en-US\"><br \/>\n    <head><br \/>\n        <meta charset=\"UTF-8\"><br \/>\n        <meta http-equiv=\"refresh\" content=\"1;url=https:\/\/www.bumc.bu.edu\/evalue\/medhub-support-tickets\/\"><br \/>\n        <script type=\"text\/javascript\">\r\n            window.location.href = \"https:\/\/www.bumc.bu.edu\/evalue\/medhub-support-tickets\/\"\r\n        <\/script><br \/>\n        <title>Page Redirection<\/title><br \/>\n    <\/head><br \/>\n    <body><br \/>\n        If you are not redirected automatically, follow the <a href='https:\/\/www.bumc.bu.edu\/evalue\/medhub-support-tickets\/'>link to MedHub Support<\/a><br \/>\n    <\/body><br \/>\n<\/html><\/p>\n<h2>eValue Support Ticket<span style=\"color: #ff0000;\"><\/span><\/h2>\n<h3><span style=\"color: #ff0000;\"><strong>Please submit the support ticket below for eValue Support<br \/>\n(i.e., Finishing MS2-MS4 Years)<\/strong><\/span><\/h3>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">SUBMIT AN eValue SUPPORT TICKET<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener(\"DOMContentLoaded\",o):document.addEventListener(\"gform_main_scripts_loaded\",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook(\"action\",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook(\"filter\",o,n,r,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,n){gform.removeHook(\"action\",o,n)},removeFilter:function(o,n,r){gform.removeHook(\"filter\",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var e=gform.hooks[o][n];null==i&&(i=n+\"_\"+e.length),gform.hooks[o][n].push({tag:i,callable:r,priority:t=null==t?10:t})},doHook:function(n,o,r){var t;if(r=Array.prototype.slice.call(r,1),null!=gform.hooks[n][o]&&((o=gform.hooks[n][o]).sort(function(o,n){return o.priority-n.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==n?t.apply(null,r):r[0]=t.apply(null,r)})),\"filter\"==n)return r[0]},removeHook:function(o,n,t,i){var r;null!=gform.hooks[o][n]&&(r=(r=gform.hooks[o][n]).filter(function(o,n,r){return!!(null!=i&&i!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][n]=r)}});<\/script>\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_1' >\n                        <div class='gform_heading'>\n                            <h3 class=\"gform_title\">SUBMIT AN eValue SUPPORT TICKET<\/h3>\n                            <p class='gform_description'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/evalue\/wp-json\/wp\/v2\/pages\/93' data-formid='1' >\n                        <div class='gform-body gform_body'><ul id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below'><li id=\"field_1_12\"  class=\"gfield gfield--type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_12\"><label class='gfield_label gform-field-label gfield_label_before_complex'  >Your Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_1_12'>\n                            \n                            <span id='input_1_12_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_12.3' id='input_1_12_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_1_12_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_1_12_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_12.6' id='input_1_12_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_1_12_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/li><li id=\"field_1_7\"  class=\"gfield gfield--type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_7\"><label class='gfield_label gform-field-label' for='input_1_7' >Your Email Address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_7' id='input_1_7' type='text' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_1_11\"  class=\"gfield gfield--type-section gsection field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_11\"><h2 class=\"gsection_title\"><\/h2><\/li><li id=\"field_1_3\"  class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_3\"><label class='gfield_label gform-field-label' for='input_1_3' >eValue Support Need:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_3' id='input_1_3' class='textarea medium'  aria-describedby=\"gfield_description_1_3\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_1_3'>Please describe your eValue Support Need in detail and include all relevant information.  If necessary, please include Module\/Course\/Rotation name, Block, Site Name, and Student\/Faculty Names & Faculty Rank (Resident Educator\/Faculty).<\/div><\/li><li id=\"field_1_14\"  class=\"gfield gfield--type-select gfield_contains_required field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_14\"><label class='gfield_label gform-field-label' for='input_1_14' >Clinical Rotation<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_1_14' class='medium gfield_select'  aria-describedby=\"gfield_description_1_14\"  aria-required=\"true\" aria-invalid=\"false\" ><option value='' ><\/option><option value='Emergency Medicine Clerkship Selective' >Emergency Medicine Clerkship Selective<\/option><option value='Family Medicine Clerkship' >Family Medicine Clerkship<\/option><option value='Geriatrics Clerkship' >Geriatrics Clerkship<\/option><option value='Medicine 1 Clerkship' >Medicine 1 Clerkship<\/option><option value='Neurology Clerkship' >Neurology Clerkship<\/option><option value='Obstetrics\/Gynecology Clerkship' >Obstetrics\/Gynecology Clerkship<\/option><option value='Pediatrics Clerkship' >Pediatrics Clerkship<\/option><option value='Psychiatry Clerkship' >Psychiatry Clerkship<\/option><option value='Radiology Clerkship Selective' >Radiology Clerkship Selective<\/option><option value='Surgery Clerkship' >Surgery Clerkship<\/option><option value='Ambulatory Medicine - Clinical Elective' >Ambulatory Medicine - Clinical Elective<\/option><option value='Surgery Subspecialty \u2013 Clinical Elective' >Surgery Subspecialty \u2013 Clinical Elective<\/option><option value='Other' >Other<\/option><\/select><\/div><div class='gfield_description' id='gfield_description_1_14'>Please select the Clinical Rotation your E*Value Issue is associated with.<\/div><\/li><li id=\"field_1_16\"  class=\"gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_16\"><label class='gfield_label gform-field-label' for='input_1_16' >Clinical Rotation (Other)<\/label><div class='ginput_container ginput_container_text'><input name='input_16' id='input_1_16' type='text' value='' class='medium'      aria-invalid=\"false\"   \/> <\/div><\/li><li id=\"field_1_10\"  class=\"gfield gfield--type-fileupload field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_10\"><label class='gfield_label gform-field-label' for='input_1_10' >File<\/label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='104857600' \/><input name='input_10' id='input_1_10' type='file' class='medium' aria-describedby=\"gfield_upload_rules_1_10\" onchange='javascript:gformValidateFileSize( this, 104857600 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_1_10'>Max. file size: 100 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_1_10'><\/div><\/div><\/li><li id=\"field_1_8\"  class=\"gfield gfield--type-fileupload field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_8\"><label class='gfield_label gform-field-label' for='input_1_8' >File<\/label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='104857600' \/><input name='input_8' id='input_1_8' type='file' class='medium' aria-describedby=\"gfield_upload_rules_1_8\" onchange='javascript:gformValidateFileSize( this, 104857600 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_1_8'>Max. file size: 100 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_1_8'><\/div><\/div><\/li><li id=\"field_1_9\"  class=\"gfield gfield--type-fileupload field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_9\"><label class='gfield_label gform-field-label' for='input_1_9' >File<\/label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='104857600' \/><input name='input_9' id='input_1_9' type='file' class='medium' aria-describedby=\"gfield_upload_rules_1_9\" onchange='javascript:gformValidateFileSize( this, 104857600 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_1_9'>Max. file size: 100 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_1_9'><\/div><\/div><\/li><li id=\"field_1_17\"  class=\"gfield gfield--type-section gsection bu_google_recaptcha_section field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_17\"><h2 class=\"gsection_title\"><\/h2><\/li><li id=\"field_1_18\"  class=\"gfield gfield--type-html bu_google_recaptcha gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_18\"><div class=\"g-recaptcha\" data-sitekey=\"6LeGxkEjAAAAAK4nzHZn3a_6jB2ELSN935WrVBfC\"><\/div><\/li><\/ul><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' value='Submit eValue Support Ticket'  onclick='if(window[\"gf_submitting_1\"]){return false;}  window[\"gf_submitting_1\"]=true;  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_1\"]){return false;} window[\"gf_submitting_1\"]=true;  jQuery(\"#gform_1\").trigger(\"submit\",[true]); }' \/> \n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJbXSIsImQ5Y2U2OGUxNzE1OTZlYjZkN2E4MzI4YmJhNDVlODY3Il0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div><script type=\"text\/javascript\">\ngform.initializeOnLoaded( function() {gformInitSpinner( 1, 'https:\/\/www.bumc.bu.edu\/evalue\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_1').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_1').addClass('gform_validation_error');} 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resolved.<\/p>\n","protected":false},"author":9373,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bumc.bu.edu\/evalue\/wp-json\/wp\/v2\/pages\/93"}],"collection":[{"href":"https:\/\/www.bumc.bu.edu\/evalue\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bumc.bu.edu\/evalue\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/evalue\/wp-json\/wp\/v2\/users\/9373"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/evalue\/wp-json\/wp\/v2\/comments?post=93"}],"version-history":[{"count":50,"href":"https:\/\/www.bumc.bu.edu\/evalue\/wp-json\/wp\/v2\/pages\/93\/revisions"}],"predecessor-version":[{"id":401,"href":"https:\/\/www.bumc.bu.edu\/evalue\/wp-json\/wp\/v2\/pages\/93\/revisions\/401"}],"wp:attachment":[{"href":"https:\/\/www.bumc.bu.edu\/evalue\/wp-json\/wp\/v2\/media?parent=93"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}