Mollie A. Ruben, PhD

Research Assistant Professor, Medicine

Mollie Ruben
150 S Huntington Avenue


Dr. Ruben earned her PhD in psychology at Northeastern University where she developed a strong background in doctor-patient communication, measuring and quantifying nonverbal behavior, creating standardized tests to evaluate physicians’ interpersonal skill, and meta-analysis. Dr. Ruben is a certified and reliable Facial Action Coding System (FACS) and Roter Interaction Analysis (RIAS) coder. Dr. Ruben uses these coding systems to examine the impact of providers’ communication style on patient health outcomes, with a particular interest in ameliorating the physical pain experience for patients. Additionally, Dr. Ruben is interested in doctor-patient communication among sexual minorities or LGBT patients.

Other Positions

  • VA Boston Healthcare System


  • Northeastern University, PhD
  • Northeastern University, MA
  • Franklin & Marshall College, BA


  • Published on 8/15/2018

    Blanch-Hartigan D, Ruben MA, Hall JA, Schmid Mast M. Measuring nonverbal behavior in clinical interactions: A pragmatic guide. Patient Educ Couns. 2018 Aug 15. PMID: 30146408.

    Read at: PubMed
  • Published on 7/13/2018

    Ruben MA, Blanch-Hartigan D, Shipherd JC. To Know Another's Pain: A Meta-analysis of Caregivers' and Healthcare Providers' Pain Assessment Accuracy. Ann Behav Med. 2018 Jul 13; 52(8):662-685. PMID: 30010705.

    Read at: PubMed
  • Published on 7/1/2018

    Shipherd JC, Ruben MA, Livingston NA, Curreri A, Skolnik AA. Treatment experiences among LGBT veterans with discrimination-based trauma exposure: A pilot study. J Trauma Dissociation. 2018 Jul-Sep; 19(4):461-475. PMID: 29601292.

    Read at: PubMed
  • Published on 5/2/2018

    Ruben MA, Fullerton M. Proportion of patients who disclose their sexual orientation to healthcare providers and its relationship to patient outcomes: A meta-analysis and review. Patient Educ Couns. 2018 Sep; 101(9):1549-1560. PMID: 29778500.

    Read at: PubMed
  • Published on 9/1/2017

    Ruben MA, Blosnich JR, Dichter ME, Luscri L, Shipherd JC. Will Veterans Answer Sexual Orientation and Gender Identity Questions? Med Care. 2017 Sep; 55 Suppl 9 Suppl 2:S85-S89. PMID: 28806370.

    Read at: PubMed
  • Published on 8/4/2017

    Ruben MA, Meterko M, Bokhour BG. Do patient perceptions of provider communication relate to experiences of physical pain? Patient Educ Couns. 2018 02; 101(2):209-213. PMID: 28803029.

    Read at: PubMed
  • Published on 4/1/2017

    Hall JA, Back MD, Nestler S, Frauendorfer D, Schmid Mast M, Ruben MA. How Do Different Ways of Measuring Individual Differences in Zero-Acquaintance Personality Judgment Accuracy Correlate With Each Other? J Pers. 2018 Apr; 86(2):220-232. PMID: 28192851.

    Read at: PubMed
  • Published on 1/1/2017

    Ruben MA, Shipherd JC, Topor D, AhnAllen CG, Sloan CA, Walton HM, Matza AR, Trezza GR. Advancing LGBT Health Care Policies and Clinical Care Within a Large Academic Health Care System: A Case Study. J Homosex. 2017; 64(10):1411-1431. PMID: 28459380.

    Read at: PubMed
  • Published on 7/27/2016

    Ruben MA, Blanch-Hartigan D, Hall JA. Nonverbal Communication as a Pain Reliever: The Impact of Physician Supportive Nonverbal Behavior on Experimentally Induced Pain. Health Commun. 2017 Aug; 32(8):970-976. PMID: 27463408.

    Read at: PubMed
  • Published on 1/11/2016

    Ruben MA, Hall JA. A Lens Model Approach to the Communication of Pain. Health Commun. 2016 Aug; 31(8):934-45. PMID: 26752199.

    Read at: PubMed

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