{"id":1765,"date":"2016-03-28T10:22:01","date_gmt":"2016-03-28T14:22:01","guid":{"rendered":"https:\/\/www.bumc.bu.edu\/bumg\/?page_id=1765"},"modified":"2023-07-05T17:40:50","modified_gmt":"2023-07-05T21:40:50","slug":"human-resources-faq","status":"publish","type":"page","link":"https:\/\/www.bumc.bu.edu\/bumg\/resources\/human-resources-faq\/","title":{"rendered":"Human Resources FAQ"},"content":{"rendered":"<ol>\n<li>\n<h5><strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"#where\">Where is BU Human Resources located?<\/a><a style=\"color: #0000ff;\" href=\"#faculty\"><br style=\"clear: both;\" \/><\/a><\/span><\/strong><\/h5>\n<\/li>\n<li>\n<h5><strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"#what\">How do I contact\u00a0Human Resources?<\/a><\/span><\/strong><\/h5>\n<\/li>\n<li>\n<h5><strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"#can\">Where can I find detailed information about my benefits options online?<\/a><\/span><\/strong><\/h5>\n<\/li>\n<li>\n<h5><strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"#service\">What is the BU Human Resources Service Center?<\/a><\/span><\/strong><\/h5>\n<\/li>\n<li>\n<h5><strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"#info\">Where can I get more information about leave policies, including FMLA?<\/a><\/span><\/strong><\/h5>\n<\/li>\n<li>\n<h5><strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"#salary\">Where can I find my salary (i.e. over base pay and benefits) information? <\/a><\/span><\/strong><\/h5>\n<\/li>\n<li>\n<h5><strong><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"#times\">Are there Human Resources drop in times?<\/a><\/span><\/strong><\/h5>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><b>\u00a0<\/b><\/p>\n<ol>\n<li>\n<h4 id=\"where\">Where is BU Human Resources located?<\/h4>\n<div style=\"width: 45%; padding: 0 2pt 0 0; float: left;\">Charles River Campus<br \/>\n25 Buick Street, 2nd Floor<br \/>\nBoston, MA 02215<\/div>\n<div style=\"width: 45%; padding: 0 2pt 0 0; float: right;\">BU Medical Campus<br \/>\n609 Albany Street<br \/>\nBoston, MA 02118<\/div>\n<div style=\"clear: both;\"><\/div>\n<\/li>\n<\/ol>\n<ol start=\"2\">\n<li>\n<h4 id=\"what\">How do I contact\u00a0Human Resources?<\/h4>\n<\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">(617) 353-2380<\/p>\n<p style=\"padding-left: 30px;\"><a href=\"mailto:hr@bu.edu\">hr@bu.edu<\/a><\/p>\n<ol start=\"3\">\n<li>\n<h4 id=\"can\">Where can I find detailed information about my benefits options online?<\/h4>\n<\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">Please visit the Boston University Human Resources Health &amp; Wellness website at:\u00a0<a href=\"http:\/\/www.bu.edu\/hr\">http:\/\/www.bu.edu\/hr<\/a><\/p>\n<p style=\"padding-left: 30px;\">If you need further information, please contact the BU HR Service Center.<\/p>\n<ol start=\"4\">\n<li>\n<h4 id=\"service\">What is the BU Human Resources Service Center?<\/h4>\n<\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\">The Service Center is a main point of contact to direct your HR-related questions:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Benefits (including retirement)<\/li>\n<li>Leaves (including FMLA)<\/li>\n<li>New employee set up &amp; orientation<\/li>\n<li>Employee transactions (e.g. name changes, salary deductions)<\/li>\n<li>HR records management (e.g. employment verification)<\/li>\n<li>General inquiries<\/li>\n<\/ul>\n<\/li>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">Please identify yourself as an BUMG member when contacting the Service Center.<\/p>\n<ol start=\"5\">\n<li>\n<h4 id=\"info\">Where can I get more information about leave policies, including FMLA?<\/h4>\n<p id=\"how\">BUMG members can review the <a href=\"https:\/\/bostonmedicalcenter.policytech.com\/dotNet\/documents\/?docid=7199\">BUMG Personnel Policies <\/a>for their specific type of leave. To initiate a leave request, contact Matrix Absence Management at 877-202-0055 or online at <a href=\"http:\/\/matrixabsence.com\">MatrixAbsence.com<\/a>.\u00a0 For general questions, contact the BU Human Resources Service Center at (617) 353-2380.\u00a0<a href=\"https:\/\/bostonmedicalcenter.policytech.com\/dotNet\/documents\/?docid=2398\"><\/a><\/p>\n<\/li>\n<li>\n<h4 id=\"salary\">Where can I find my salary and benefits information?<\/h4>\n<p>You can login to BU Works ( <a href=\"http:\/\/www.bu.edu\/buworks\/\">http:\/\/www.bu.edu\/buworks\/<\/a> ) with your Boston University login credentials and find your salary and current benefits information listed under the Employee Self-Service tab. To learn more about using Employee Self Service, please visit: <a href=\"http:\/\/ppo.buw.bu.edu\">http:\/\/ppo.buw.bu.edu<\/a><\/p>\n<p><a href=\"http:\/\/ppo.buw.bu.edu\"><\/a>If you need further assistance please speak to your department\u2019s Administrative Director or contact BU HR at (617) 353-2380.<\/li>\n<li>\n<h4 id=\"times\">Are there Human Resources drop in times?<\/h4>\n<p>Yes.\u00a0 The BU HR Service Centers are open Monday \u2013 Friday from 8:30am &#8211; 5:00pm. Walk-ins are welcome at both locations. Please call (617) 353-2380 to schedule a time to speak to an HR representative if you have specific detailed questions.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Where is BU Human Resources located? How do I contact\u00a0Human Resources? Where can I find detailed information about my benefits options online? What is the BU Human Resources Service Center? Where can I get more information about leave policies, including FMLA? Where can I find my salary (i.e. over base pay and benefits) information? Are [&hellip;]<\/p>\n","protected":false},"author":11562,"featured_media":0,"parent":6047,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bumc.bu.edu\/bumg\/wp-json\/wp\/v2\/pages\/1765"}],"collection":[{"href":"https:\/\/www.bumc.bu.edu\/bumg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bumc.bu.edu\/bumg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/bumg\/wp-json\/wp\/v2\/users\/11562"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/bumg\/wp-json\/wp\/v2\/comments?post=1765"}],"version-history":[{"count":50,"href":"https:\/\/www.bumc.bu.edu\/bumg\/wp-json\/wp\/v2\/pages\/1765\/revisions"}],"predecessor-version":[{"id":9792,"href":"https:\/\/www.bumc.bu.edu\/bumg\/wp-json\/wp\/v2\/pages\/1765\/revisions\/9792"}],"up":[{"embeddable":true,"href":"https:\/\/www.bumc.bu.edu\/bumg\/wp-json\/wp\/v2\/pages\/6047"}],"wp:attachment":[{"href":"https:\/\/www.bumc.bu.edu\/bumg\/wp-json\/wp\/v2\/media?parent=1765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}