Frequently Asked “Financial Aid” Questions

Where is the office and when is it open?

Who should I meet?

I’m a new student who needs to do entrance counseling. Where do I go?

What is your FAFSA school code?

What is the difference between unsubsidized and super unsubsidized loans?

Why has my Federal Direct Loan amount changed this year?

What happens if I’ve forgotten or lost my FAFSA PIN?

How do I accept/decline/adjust my award?

Do I have a deadline if I am only applying for federal aid?

I have a credit on my account. How can I get the money?

I’m a BUSPH student who wants to take summer classes. Can I get financial aid for that?

I’m a GSDM student. Can I get more financial aid to pay for the NERB or WREB exam?

How can I get my prior student loans deferred?

I keep getting bills from Direct Loans, but I’m still in school.  Do I need to pay this interest now?

Can I increase my budget for living expenses because my rent is very high?

Can I increase my budget for a new computer, childcare and/or unreimbursed medical expenses?

Can you help me build a budget? Manage my loans? Or explain all these letters from the Department of Education?


Where is the office and when is it open?

Student Financial Services is located in the School of Medicine, Room A303. Our office hours are Monday-Friday 8:30 a.m. – 5:00 p.m.  You can also call us at (617) 638-5130.

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Who should I meet?

Though Student Financial Services (SFS) staff members are trained to assist all Boston University Medical Campus students with their financial aid options, each program has an SFS expert assigned to manage its student accounts. If you would like to contact your SFS Expert, feel free to stop by, phone or email him/her to schedule an appointment.

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Division of Graduate Medical Sciences School of Medicine
Sherill Ashe Dennis Murphy IV
sashe@bu.edu osfs-med@bu.edu
(617) 638-5216 (617) 638-5190
Goldman School of Dental Medicine School of Public Health
Sarah Sears Scott Harrison
osfs-sdm@bu.edu osfs-sph@bu.edu
(617) 638-5131 (617) 638-6477

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I’m a new student who needs to do entrance counseling. Where do I go?

Please visit www.bumc.bu.edu/osfs/entrancecounseling for details.

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What is your FAFSA school code?

002130

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What is the difference between unsubsidized and super unsubsidized loans?

Nothing! The super unsubsidized loan is the additional amount of federal loans available to health professions students.

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Why has my Federal Direct Loan amount changed this year?

The annual amount available is calculated based on your school (or discipline) and enrollment term. Please read page 2 of the Direct Loan Processing Request form at www.bumc.bu.edu/osfs/webforms for specific loan amounts.

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What happens if I’ve forgotten or lost my FAFSA PIN?

To request that your pin be sent to you again, or if you believe your PIN has been compromised, go to www.pin.ed.gov and follow the appropriate links.

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How do I accept/decline/ my award?

Print out the award and accept, decline or reduce each amount individually. You cannot do this via the Student Link.

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What is the TILA form?

It’s part of the Truth In Lending Clarification Act, HR 4002.

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Do I have a deadline if I am only applying for federal aid?

We can process federal aid at any point during the school year, but if you are using federal funds to pay for tuition, you will need to apply at least one month before the payment deadline. Contact us for more information.

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I have a credit on my account. How can I get the money?

Log on to the Student Link, go to “Money Matters”. From there, you can request a refund. Enter your bank information, and funds will be deposited directly into your account.

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But what if it’s a pending credit, because the loan hasn’t fully disbursed yet?

Since you may need funds immediately for living expenses, we provide an interest-free Credit Advance (CA) that enables a check to be issued in approximately three to five business days for a maximum of two months living expenses. You are eligible for a CA ONLY if you are officially registered and you have sufficient loans approved for disbursement to repay the advance. This interest-free short-term CA is charged to your student account.

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Ok? When can I access my living expense money?

You may access your living expense money on or after the first day of classes of each semester.

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I’m a BUSPH Student who wants to take summer classes. Can I get financial aid for that?

If you take six or more credits throughout the entire summer, you are eligible for federal aid. You can find this form here or in our office.

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I’m a GSDM student. Can I get more financial aid to pay for the NERB or WREB exam?

If you are on the list to take the exam, we will increase your budget upon request and you can apply for more loans.

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How can I get my prior student loans deferred?

Most loans will be automatically deferred when the Boston University Registrar updates your status on a national database. However, it is your responsibility to make sure each loan is deferred.  If it was not done automatically, you must file a deferment form with each “holder” of your loan.  The lenders will have these forms and the Registrar will complete them.

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I keep getting bills from Direct Loans, but I’m still in school.  Do I need to pay this interest now?

No. Those are your bi-annual interest statements. You do not need to pay the interest while you are in school, but they will send you a form every semester.

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Can I increase my budget for living expenses because my rent is very high?

No. The budgets we set have FIXED amounts and cannot be increased for cost of living.

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Can I increase my budget for a new computer, childcare and/or unreimbursed medical expenses?

Yes, but there is a limited amount. Contact us for more details.

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Can you help me build a budget? Manage my loans? Or explain all these letters from the Department of Education?

We’d love to! Make an appointment with your adviser or come on in. We’re happy to help!

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of BU School of Medicine