Settle In
Before you move to Boston
- Bay State Basics Student Guide to Living in Massachusetts
- Citizen’s Guide to Massachusetts State Services
- City of Boston
Establish a plan for your move
- City of Boston Moving resources to relocate to Boston and surrounding neighborhoods
- Step by step moving instructions
Moving in
- Massachusetts Movers Association If you need a moving truck, reserve one in advance during the peak moving season (June, July, August, and September). Be smart about choosing a moving service, hire an established company with a good reputation. Massachusetts Movers Association will provide you a list.
- Street Occupancy Permit In Boston and most of the towns nearby, a permit is issued which will assure you a spot on the street to park while you unload your belongings at your new apartment.
- Boston’s Recycling and Trash Directory Trash is always a byproduct of any move-in process. Please be respectful of the community and the amount of trash you produce. Visit the above link for details.
Utilities
Heat, electricity, water, and gas are considered utilities. Before renting, ask the landlord which utility costs you must pay. Make arrangements with utility companies as soon as possible. Waiting until you arrive when many other students are also moving into the area may leave you waiting for services.
- Arrange to have services begin on the date you move in (or the day before, if the apartment is vacant).
- Tell each utility company that you are a new tenant so that you will not be held responsible for the outstanding bills of the previous tenant. Sometimes utility companies want to verify with your rental agent or landlord that you are the new tenant. Clarification at the start can save you potential problems, like having your utility service shut off because the previous tenant did not pay their bill.
- In this climate, heating costs tend to be very high. Depending on the size of your unit, the setting of your thermostat, the age of your building, and the quality of your building’s insulation, you could end up paying several hundred dollars a month in utility costs. Visit the U.S. Department of Energy to learn about energy efficiency.
Electricity
NSTAR 800-592-2000
National Grid 800-323-3223
Gas Heating
NSTAR 800-592-2000
National Grid 800-233-5325
Oil Heating
- In an oil-heated unit, the incoming tenant often will pay the outgoing tenant for the amount of oil remaining in the tank.
- Find out the name of the previous tenant’s oil supplier.
- Consider joining an oil-buying cooperative to get a discount on heating oil.
- The price of oil is in constant flux, so get the latest information from the sources below.
- Low-income residents can apply for financial assistance with their heating bills.
Oil-buying cooperatives
- Mass Energy Consumer Alliance
284 Amory Street
Jamaica Plain, MA 02130
617-524-3950
- Department of Energy Resources (DOER)
800-351-0077
Financial assistance for heating bills
Mayor Menino’s Food & Fuel Campaign
Cable
Comcast Xfinity 617-279-1958
RCN 800-746-4726
High Speed Internet Compare High Speed Internet Providers
Comcast Xfinity 617-279-1958
RCN 800-746-4726
Verizon DSL 800-VERIZON 800-837-4966
Local Phone Service
New and Current Customers for Landline
Verizon 800-VERIZON 800-837-4966
AT&T 800-288-2747
To order a telephone book, call 800-346-9639.
Long Distance Phone Service
AT&T 800-MOVE-ATT 800-668-3288
RCN 800-746-4726
Verizon 800-VERIZON 800-837-4966
Allconnect 866-684-7629
Change of Address
- Use the U.S. Postal Service handy locator to get specifics about your local post office.
- Change Your Address with the U.S. Postal Service
- Change of Address on Student Link.
Obtaining a Massachusetts ID
- If you do not have a Mass driver’s license, the Registry of Motor Vehicles can issue one of two official identification cards.
Disclaimer
Housing Resources provides information to Boston University Medical Campus students, faculty and staff members solely as a courtesy. Boston University does not endorse any companies and accepts no responsibility for the accuracy or reliability of listings with the office. Contact with persons and companies listed herein must be conducted independently and at your own risk.



