Service Desk Hours & Location
Write, call or visit!
BUMC IT Service Desk @ Crosstown
801 Massachusetts Ave., Suite 485
617-638-5914 or bumchelp@bu.edu
Full service location
Hours:
Monday – Friday 8:30 a.m. -5 p.m.
- Administrative Systems & Reporting
- Communication & Collaboration
-
Support & Infrastructure
- Submit an IT Request
- BUMC IT Service Desk
- Contact BUMC IT
- Network & Internet
- Network Printers
- Mobile Device Support
- Software Support
- Computer Recommendations
- Site-Licensed Software
- Computer Repairs
- File Storage (Y Drive)
- General Purpose Storage
- Purchasing Hardware/Software
- Hosted Services
- BUMC Student Support
- Server Backup & Restore
- Notebook Computer Backups
- Assistive Technologies
- Sustainable Computing
- Directory Services
- BUMC IT Internal Service Requests
- Research Computing
- Teaching & Learning
-
Security & Business Continuity
- HIPAA
- Safe Computing
- Virus Protection & Security
- Spoofed E-mails & Phishing
- Advisories & Alerts
- Incident Detection & Response
- Protecting Computing Resources
- Backup & Restore
- Data Protection
- Disaster Recovery
- Firewalls
- Encryption
- Security Consulting
- Security Software
- Register your Laptop
- Events & Training
