News
BUMC IT offers Qualtrics training
BUMC Information Technology is excited to offer instructor lead training for Qualtrics Online Survey Software. BUMC staff and faculty can choose from class at 2-3pm or 3:15-4:15pm, Wednesday February 13th. Training will take place in L213 at the School of Medicine, 72 E. Concord St. Qualtrics Survey Software is a... More
Welcome, Eran!
Earlier this month Eran Spira joined our team at BUMC IT as Client Support Specialist. Eran was a student employee at Berklee Student Computer Support Center where he provided Level 1 & 2 support on a wide variety of issues on Apple devices. Prior to that he worked for several years... More
Welcome, Zoë!
BUMC IT Client Services is proud to welcome Zoë Hayden as our new Computer Support Specialist. Zoë is a recent Emerson College graduate with a BFA in writing, literature and publishing. While at Emerson, Zoë worked at the Emerson IT Help Desk as Student Manager, assisting faculty, staff, and students... More
Participate in IT Strategic Planning Discussion
BU Information Services & Technology is committed to providing best-in-class IT services to support outstanding education, preeminent research, vibrant campus life and effective administration. IS&T strives to be a leader within BU and among peers in technology service quality and agility, founded on best practices and innovation. In support of this... More
Welcome, Ryan!
We are please to announce that Ryan Turcotte joined the Client Services team as our newest Computer Support Specialist on Monday, October 22nd, 2012. Ryan is a '10 graduate of Amherst College where he received his B.A in Computer Science. During his undergrad days Ryan was a student worker in the... More
McAfee Update to BUMC computers
When will this change happen? Monday 10/29 through Friday 11/2 *Due to Hurricane Sandy this update will only take place Tuesday 10/30 through Friday 11/2 What is changing? McAfee is being upgraded from an unmanaged installation to a managed installation using McAfee ePolicy Orchestrator (ePO) If you do not have McAfee installed it will not... More
Tutorials for Faculty and Staff in BUworks, Blackboard Learn, WordPress and Outlook
Don’t miss our upcoming tutorials in BUworks (SAP), Blackboard Learn, WordPress and Outlook! View the schedule and register.
Google Apps to Stop Supporting IE8 in November
Google has announced that it will stop supporting Internet Explorer 8 on November 15, following the release of Internet Explorer 10 on October 26. After November 15, users accessing BU Google Apps with Internet Explorer 8 will see a message recommending a browser upgrade.
Punchout catalogs in SRM cannot be used in Firefox 16
To BUworks Shoppers and Approvers: It was recently discovered that punchout catalogs are not functioning properly when accessed through Firefox 16 (released on October 9). You will be able to get to the punchout catalogs and put items in your cart. However, when you attempt to purchase them, you will get... More
BUworks will be unavailable November 21 at 7 PM through November 25
Dear Faculty and Staff, Every year in early fall, SAP releases Support Packs. These software updates are required to bring our implementation of SAP up to the current support level, as well as provide the necessary payroll and accounts payable tax software updates for producing W-2's and 1099's in January. The BUworks... More
