BUMC Computer Maintenance Overnight on February 13th

February 13th, 2013 in Changes, News.

On Thursday, February 14th from 2 a.m. – 6 a.m. all BUMC Desktops set for Standard Patching will be rebooted to perform updates on Windows, Mac OS X, Microsoft Office, and various third-party software. For a complete listing of the patches applied, see the Patch Listing... More

BUMC IT offers Qualtrics training

February 11th, 2013 in Event, New Service, News, Training.

BUMC Information Technology is excited to offer instructor lead training for Qualtrics Online Survey Software. BUMC staff and faculty can choose from class at 2-3pm or 3:15-4:15pm, Wednesday February 13th.  Training will take place in L213 at the School of Medicine, 72 E. Concord St. Qualtrics Survey Software is a... More

Welcome, Eran!

January 17th, 2013 in New Hire, News.

Earlier this month Eran Spira joined our team at BUMC IT as Client Support Specialist. Eran was a student employee at Berklee Student Computer Support Center where he provided Level 1 & 2 support on a wide variety of issues on Apple devices. Prior to that he worked for several years... More

It’s the most wonderful time of the year (for cyber criminals, too)

December 7th, 2012 in Featured, News, Tips.

This time of year is wonderful.  People are thinking of others a little more and reaching out to them again if they haven’t talked in a while.  Unfortunately, as with any other time when behavior can be predicted, the bad guys are working overtime to try to take advantage of... More

Welcome, Zoë!

November 26th, 2012 in New Hire, News.

BUMC IT Client Services is proud to welcome Zoë Hayden as our new Computer Support Specialist. Zoë is a recent Emerson College graduate with a BFA in writing, literature and publishing. While at Emerson, Zoë worked at the Emerson IT Help Desk as Student Manager, assisting faculty, staff, and students... More

Participate in IT Strategic Planning Discussion

November 8th, 2012 in Event, News.

BU Information Services & Technology is committed to providing best-in-class IT services to support outstanding education, preeminent research, vibrant campus life and effective administration. IS&T strives to be a leader within BU and among peers in technology service quality and agility, founded on best practices and innovation. In support of this... More

Welcome, Ryan!

October 23rd, 2012 in New Hire, News.

We are please to announce that Ryan Turcotte  joined the Client Services team as our newest Computer Support Specialist on Monday, October 22nd, 2012.  Ryan is a '10 graduate of Amherst College where he received his B.A in Computer Science. During his undergrad days Ryan was a student worker in the... More

McAfee Update to BUMC computers

October 19th, 2012 in Changes, Information Security, News.

When will this change happen? Monday 10/29 through Friday 11/2 *Due to Hurricane Sandy this update will only take place Tuesday 10/30 through Friday 11/2 What is changing? McAfee is being upgraded from an unmanaged installation to a managed installation using McAfee ePolicy Orchestrator (ePO) If  you do not have McAfee installed it will not... More

Tutorials for Faculty and Staff in BUworks, Blackboard Learn, WordPress and Outlook

October 18th, 2012 in News, Training.

Don’t miss our upcoming tutorials in BUworks (SAP), Blackboard Learn, WordPress and Outlook! View the schedule and register.

Google Apps to Stop Supporting IE8 in November

October 18th, 2012 in News.

Google has announced that it will stop supporting Internet Explorer 8 on November 15, following the release of Internet Explorer 10 on October 26. After November 15, users accessing BU Google Apps with Internet Explorer 8 will see a message recommending a browser upgrade.