News
How Can I Protect Myself from Phishing?
If an e-mail asks for your password, it is a scam. Delete it! A popular phishing technique asks you to reply to a message and send your password. As an example, you could receive a message claiming to be from some seemingly official (but non-existent) entity, e.g., “The BU.EDU Upgrade Team,”... More
FreezerPro Software Now Available to the BUMC Community
Boston University Medical Campus is pleased to announce a fully supported, enterprise class biospecimen repository management system, FreezerPro 2012 Enterprise. FreezerPro is a web-based system that will be run on campus by BUMC IT. It will have full technical support including data and system backups. FreezerPro allows users to track their frozen... More
Phishing Scam: “Boston University IT Help Center – Please Upgrade Today!”
Be on the lookout for a new phishing email that is circulating through the BU community. The email appears to come from ithelp@bu.edu and has the subject "Boston University IT Help Center - Please Upgrade Today!" A full transcript of this phishing message can be found below. THIS IS A PHISHING EMAIL... More
CANCELLED: Host On-Demand Upgrade – Sunday, June 17, 2012
The Host On-Demand upgrade could not be completed successfully, so all changes were reversed and the service has been returned to version 10.0.1. We will post an update when the upgrade has been rescheduled. - (See original article from 6/17/12) Early Sunday morning, IS&T will upgrade the Host On-Demand service (used to connect to... More
Change to Apple BU Computer Standards
With the release of new Ivy Bridge based systems from Apple, our BU standards have changed. These standards have been posted already, and can be found here: http://www.bu.edu/sourcing/how2buy/computers/apple/ In addition, a new standard has been added, the MacBook Pro 15-inch with Retina Display. Also added is the Thunderbolt to Gigabit Ethernet Adapter. No changes... More
If you have a LinkedIn or eHarmony account, you need to change your password.
LinkedIn has been hacked. 6.5 million password hashes have been stolen and hackers are feverishly working to crack those password hashes. It is estimated that over 60% of stolen passwords have already been cracked. 1.5 million decrypted password from eHarmony have also been published. Go change your LinkedIn and/or eHarmony password... More
BUMC IT Launches New Website
The new website of Boston University Medical Campus Information Technology (BUMC IT) is now live. The new BUMC IT website, which can be accessed at http://www.bumc.bu.edu/it, offers quick and easy access to information about BUMC IT services and answers to many common technical questions. The new website features a new WordPress... More
Welcome, Alex!
We are pleased to announce that Alexander Kindzerske has accepted the position of Computer Support Specialist and joined BUMC IT on Monday May 21, 2012. Alex comes to us from the Apple Store in the South Shore Plaza where he worked as an Apple Genius where he was certified to repair... More
BUMC IT Service Desk Accepting Applications for Fall Student Employment
Boston University Medical Campus Information Technology (BUMC IT) is currently accepting applications from Boston University (BU) students who have strong computer knowledge and excellent customer service skills for student employment at the BUMC IT Service Desk to begin in the Fall, 2012 semester. Student employment at the BUMC IT Service Desk... More
DO NOT RESPOND to “IMPORTANT NOTICE” phishing message
Please do not respond to a recent message that appears to come from the IT Help Center (ithelp@bu.edu) with the Subject “IMPORTANT NOTICE.” Although this message contains BU logos and a sender address that make it seem legitimate, it is a phishing message. To learn more, especially if you did already... More
