Welcome, Scott Wilson!

January 21st, 2014 in Featured, New Hire, News.

BUMC IT Client Services is proud to welcome Scott Wilson starting as a Computer Support Specialist today.  Scott graduated from Wentworth Institute of Technology with a BS in Computer Networking in 2012 and recently worked for TMNG Global as a Network and Desktop Support Specialist.  Scott brings extensive Windows and Mac experience to... More

The phishing scammers are at it again!

January 13th, 2014 in Featured, Information Security, News, Tips.

As described last week in a BU Today article, members of the BU community were recently victims of phishing; and IS&T has again received several reports of a phishing message being received by members of our community like the one below.   We believe the scammers are trying to use the... More

ServiceNow announcement

November 26th, 2013 in New Service, News.

On December 8th, Boston University Medical Campus IT will begin using a new ticketing system called ServiceNow, which will improve the way the IT Service Desk receives and handles requests from the community. Many things will remain the same.  Faculty and staff can still submit tickets online at or via... More

Information Security Awareness Week; Free Secure Shredding and Hard Drive Disposal

September 26th, 2013 in Information Security, News.

BUMC IT and Information Security is sponsoring several events on the BU Medical Campus Oct. 9 and 11, so mark your calendar. This coincides with Information Security Awareness Week! Secure Shredding Take this opportunity to get sensitive papers out of your office and get them properly destroyed. A shredding truck will be... More

Welcome Lloyd Rolles!

September 3rd, 2013 in New Hire, News.

Please join us in welcoming the newest member of our Service Desk Team, Lloyd Rolles.  Lloyd graduated BU this May with a BS in Health Sciences from Sargent College.  He was most recently working as a casual employee splitting his time between Student Health Services and the IT Help Center... More

SAS available in early September

August 14th, 2013 in News.

Thanks for your interest in downloading SAS. We are currently in the final steps of renewing our site license for 2013-2014. Beginning August 15th, current SAS users will be notified that your license has expired. However, the current installation will continue to work until November 13th. In early September we expect to... More

Welcome Myriam Bikah

July 22nd, 2013 in Featured, New Hire, News.

Myriam Bikah joins BUMC IT today in the position of BI Developer II.  Myriam joins BU after spending the past 5 years with the American Association of Community Colleges (AACC) in Washington, D.C., as a Data and Research Associate. There she helped colleges understand student achievement measures and trends, in part by... More

Upgrade to BUMC VPN starting July 25

July 9th, 2013 in Changes, News.

On July 25, 2013 we will be releasing an upgrade of the Cisco AnyConnect VPN clients for Windows, Mac, and Linux.  After July 25 any login to VPN will automatically upgrade to the new version.   The current version has vulnerabilities that could be exploited as well as an expired application... More

Centrally Funded Computer Support Begins July 1

June 28th, 2013 in Featured, News.

Over the past few months BUMC Information Technology has been enrolling departments into a new support structure that is centrally funded by the schools, initiated by Provost Antman and Bobby Sprinkle, Executive Director, BUMC IT. Starting July 1 this new support structure officially begins for BU departments on the Medical... More

Secure Paper Shredding June 13

June 8th, 2013 in Event, Featured, Information Security, News.

BUMC IT and BU IS&T Information Security will be sponsoring a paper shredding day, Thursday, June 13 from 10am to 1pm along the Talbot Green.  Bring any work related or personal documents that you would like to have securely shredded on site at the shredder truck.  We will also have... More