Student Support Services


    We do our best to help keep the University community as safe as possible. The University has several resources available to provide you with safety information and advice. BUMC Safety Services are staffed 24 hours a day 7 days a week, on call at (617) 414-4444. Service calls for security and facilities as well as emergency response are dispatched from the Command and Control Center, located at 750 Albany Street. Please take advantage of the evening T shuttle and BUMC security escorts to ensure your safe travel at night. The Charles River student safety site has additional information about staying safe in Boston, on or off campus.

    Transportation and The BUS

    crop.Med Schol pictures .BUS,

    Traveling between Boston University’s Charles River and Medical Campuses is now easier than ever thanks to the enhanced Boston University Shuttle (The BUS) service. The Shuttle makes it a snap for the BU community to access the many resources, programs, and activities available throughout the University—and it’s free to members of the Boston University community.  The Office of Parking and Transportation Services (OPTS) at BUMC is responsible for providing students with a variety of options for parking and transportation needs. Additionally, there is always the  MBTA when you want to venture out beyond the BU community. The MBTA offers student semester passes. These passes may be purchased through the BU student link, under the Personal tab, or at Parking at Transportation Services, located in the George Sherman Union at 775 Commonwealth Ave, 2nd floor. The Office is open from 9 – 5 p.m. Monday through Friday and can be contacted at (617) 353-2160. The application period for fall passes closes in early August and spring passes are available beginning mid-October. Also see Bikes, Zipcar.

    Office of the Ombuds

    Students, faculty and staff are also free to visit the Office of the Ombuds to discuss confidential and/or sensistive issues.

    Student Health

    Taking good care of yourself and negotiating the health care system can be daunting without the immediate help of family members. Fortunately, Boston University’s Student Health Services has a caring and competent staff dedicated to helping to meet your health care needs.

    Med Schol pictures.bikes 1 27 10 019Mental Health Services

    Boston University provides help for your immediate and ongoing health care needs, and our list of services is actively growing. Our Behavioral Medicine staff consists of psychiatrists, psychologists, a nurse clinical specialist, and social workers. Behavioral Medicine providers are available 24 hours a day on-call for urgent situations.


    Boston University takes great pride in the academic and personal achievements of its many students and alumni with disabilities. The University’s Office of Disability Services is committed to providing equal and integrated access for individuals with disabilities to all the academic, social, cultural, and recreational programs it offers.  For additional information please contact Dr. Hee-Young Park .


    Office of Diversity and Multicultural Affairs at BUSM believes that diversity is essential to the development of future leaders in healthcare and research to serve our community, nation and world. Our vision is that Boston University School of Medicine will lead medical schools in diversity of faculty, students, staff and trainees, by development of innovative programs that educate, recruit and retain a multicultural constituency.


    The Alumni Medical Library serves the faculty, staff, and students of  GMS as well as all members of Boston University School of Medicine, School of Public Health, and Goldman School of Dental Medicine. A new Testing Center on L-11 is now available. The Medical Library has  created an ‘L-11 Testing Center’ webpage  on the Library’s website  to compile and provide updated information.

    L-11  Hours of Operation:

    • Monday – Thursday:  6:00 am – midnight
    • Friday:  6:00 am – 10:00 pm
    • Saturday:  10:00 am – 10:00 pm
    • Sunday:  10:00 am – midnight


    The link between a healthy mind and a healthy body has been proven time and time again. Boston University provides a free Fitrec membership for all fulltime BU students, and membership to the South End Fitness club is available at reduced rates for GMS students.



    The Office of Housing Resources (OHR) is here to help all students at the BUMC find a place to live in the Boston area. They will assist you through the entire housing search process – from picking a neighborhood to finding a roommate to signing a lease.  Even after you have found a place to live, the OHR exists to help you with any issues you may have getting settled in Boston or working through roommate or landlord conflicts.  Please contact Barbara Attianese, Off Campus Housing Director,  ( and  617-638-5125) for more information. Ms. Natasha Easter ( in the GMS office can also assist you in getting started.

    Darmouth Street

    There are several University properties located near the Charles River Campus.  Apartments are available to full-time graduate students, faculty and staff.  Apartments are rented on a first-come, first-served basis and require a one-year lease.   For more information on BU housing on both the Medical and Charles River campuses please visit BU Rental Property Management: .

    Terrier Card

    All Boston University students receive Terrier Cards, BU’s student ID card. These cards give you access to BU facilities, free admission to many BU events, and discounts throughout Boston. New Terrier Cards and replacement cards are issued from the Medical Campus Identification Office, 710 Albany Street ground level (parking garage). Photo identification is required to receive a Terrier Card. The office is open Monday through Friday from 7 – 9 a.m., 9:15-12 p.m. and 12:30 – 3 p.m. The Identification Office can be reached at (617) 638-6879.

    Additional Services for Students

    Additional information related to Meditation Room Guidelines, Study Room Guidelines,  Taxi Voucher Program for Weekend and Holiday Nights and  Transportation/TranSComm are found here.