COVID 19 Resources

Please visit BMC’s COVID-19 webpage for the most up to date information and communications.

Well-Being Resources:

  • BU Employee Resources for Clinicians
    Boston University’s Faculty & Staff Assistance Office has helped clinicians cope with adverse outcomes, burnout and the stressors associated with working in academic medicine for many years. Their licensed behavioral health providers are using a HIPAA compliant zoom platform for free and confidential counseling, consultation and referral services available to BU faculty, staff and their family members. They are also offering virtual support groups and workshops, some specifically for clinicians coping with the Covid-19 pandemic. For more information, see their website  or call 617-353-5381.
  • Employee Assistance Program (EAP)
    EAP is available for free, 24/7 confidential counseling to all employees and their families experiencing behavioral health issues such as stress and anxiety, substance use, and adjustment disorders. During the COVID-19 outbreak, this service is now also available for BUMG employees. For more information, visit and use Web ID: BMC. For counseling and referrals call: 833-306-0107.
  • 24/7 Real-time Psychological First Aid Support
    Page 5804 or call the BMC operator (617-638-8000 and enter 0 and ask to page 5804) and an on-call licensed clinician who understands the hospital environment will call you back within 30 minutes.  You can also email to schedule a time to speak with someone by phone or Zoom.
  • Chaplain on Demand
    As members of the hospital’s interdisciplinary team, Chaplains are trained to respond to your spiritual, emotional, and religious needs. Call 617-414-4299 to speak with a member of Chaplaincy Services.
  • Telehealth For BUMG Employees
    • Doctor on Demand
      Confidential services are available for online video chat with licensed physicians, psychiatrists and psychologists.   This free service will be available to providers and their family members from May 1, 2020 to November 1, 2020. To access the service, download the ‘Doctor on Demand’ app, select the group name “BMC Providers” and complete your profile set up. Click here for more information.
    • Well Connection
      Telehealth is  covered under both BU Health Plans. Learn more about this service here.
  • Beth Milaszewski, LICSW, Employee Assistance Clinician
    Beth is available to speak to individuals and teams and provide support related to stress management, anxiety, work conflicts, and traumatic events and situations. You can reach Beth at, 617-414-4357, or by paging 8010.
  • The Working Well Clinic has established an email address ( for staff questions related to your health and safety such as travel, exposure, and staying home/self-isolation or when to return to work.

In addition, our behavioral health colleagues have developed new resources and tip sheets in response to the COVID-19 situation.