Human Resources FAQ
Where is BU Human Resources located?Charles River Campus
25 Buick Street, 2nd Floor
Boston, MA 02215BU Medical Campus
801 Massachusetts Ave., 4th Floor
Boston, MA 02118
How do I contact Human Resources?
Where can I find detailed information about my benefits options online?
Please visit the Boston University Human Resources Health & Wellness website at: http://www.bu.edu/hr
If you need further information, please contact the BU HR Service Center.
What is the BU Human Resources Service Center?
The Service Center is a main point of contact to direct your HR-related questions including:
- Benefits (including retirement)
- Leaves (including FMLA)
- New employee set up & orientation
- Employee transactions (e.g. name changes, salary deductions)
- HR records management (e.g. employment verification)
- General inquiries
Please identify yourself as an BUMG member when contacting the Service Center.
Where can I get more information about leave policies, including FMLA?
You can contact the Human Resources Service Center at (617) 353-2380. Also, BUMG members can review the BUMG Personnel Policy for their specific type of leave. For form to initiate leave request CLICK HERE.
Where can I find my salary (i.e. over base pay and benefits) information?
You can login to BU Works ( http://www.bu.edu/buworks/ ) with your Boston University login credentials and find your salary and current benefits information listed under the Employee Self-Service tab. To learn more about using Employee Self Service, please visit: http://ppo.buw.bu.edu
Are there Human Resources drop in times?
Human Resources is available from 8:30AM – 5PM Monday – Friday. It is recommended that you schedule an appointment to speak to an HR representative if you have specific detailed questions.